Front Office Supervisor Job PrideInn

Kenya
Permanent
Full-time

6 hours ago
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Front Office Supervisor Job PrideInnCandidates Experience With Us + Latest UpdatesPosted on April 16, 2026Posted on April 10, 2026Posted on April 8, 2026Posted on March 24, 2026Posted on March 9, 2026Personalized Support for Your SuccessUpcoming Trainings & EventsPosted on April 16, 2026Posted on March 26, 2026Front Office Supervisor Job PrideInnAdministration Jobs. PrideInn JobsJob SummaryWe are seeking an experienced Front Office Supervisor to oversee front desk operations and ensure excellent guest service while supporting and guiding the reception team.Key Responsibilities

Supervise daily front office operations
Ensure smooth check-in and check-out processes
Handle guest inquiries and resolve complaints
Train and support reception staff
Prepare duty rosters and manage attendance
Ensure accurate billing, reservations, and reports
Coordinate with other departments for seamless service delivery

Qualifications

Diploma/Degree in Hospitality Management or related field
3-5 years' experience in front office, with supervisory experience preferred
Strong leadership and communication skills
Proficiency in hotel systems (e.g., Opera)
Ability to multitask and work flexible shifts

Key Competencies

Leadership and team development
Customer service excellence
Attention to detail
Conflict resolution skills

Corporate Staffing