Solution Consulting & Implementation Manager at Roche Kenya

Roche View all jobs

  • Kenya
  • Permanent
  • Full-time
  • 2 days ago
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people's lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the worldSolution Consulting & Implementation ManagerKey ChallengesSolution Consulting
  • Provide technical consulting to clinical laboratories regarding diagnostic systems and Process consulting workflow optimization.
  • Assess laboratory processes and identify opportunities for improved efficiency, automation, and performance.
  • Develop tailored diagnostic solution proposals integrating instruments, software, and laboratory workflow improvements.
  • Serve as a subject matter expert for diagnostic technologies and laboratory operations.
  • Support commercial teams during solution design and technical discussions with customers.
Solution Implementation
  • Lead the implementation and deployment of diagnostic solutions in laboratory environments.
  • Coordinate installation, configuration, and validation of systems in collaboration with field service engineers, application specialists, and IT teams.
  • Ensure that implemented solutions meet customer requirements and operational expectations.
  • Support laboratories during system go-live and early operational phases.
Project Coordination
  • Plan and coordinate implementation activities across multiple stakeholders.
  • Define timelines, deliverables, and implementation milestones.
  • Monitor project progress and ensure timely completion of implementation activities.
  • Manage potential issues or risks during solution deployment.
Key Stakeholders
  • Clinical laboratory managers and hospital stakeholders
  • Sales and commercial teams
  • Field service engineers
  • Application specialists
  • IT and middleware integration teams
  • Regional or global support teams
Who You Are as an Ideal CandidateRequired Qualifications
  • Bachelor's or Master's degree in Biomedical Engineering, Medical Technology, Life Sciences, or related field.
  • Experience in the IVD, medical diagnostics, or clinical laboratory environment.
  • Strong knowledge of laboratory workflows and diagnostic systems.
  • Experience with solution implementation or technical consulting in healthcare environments.
  • Excellent communication and stakeholder management skills.
  • Certified process consulting
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