(RTP) Requisition-to-Pay Manager
SGS View all jobs
- Nairobi
- Permanent
- Full-time
- Manage the R2P team across countries supported by the Finance Shared Service Centre, including performance supervision, feedback, and development.
- Organize regular meetings with both the team and Local Finance to ensure alignment and performance follow-up.
- Organize regular team meetings with R2P team in FSSC.
- Support knowledge management through documentation, training, and backup planning.
- Lead and manage R2P Junior Managers and Team Leads ensuring effective process execution.
- Manage HR related tasks within R2P team.
- Represent R2P team on cross function and finance meetings and forums.
- Handle ad hoc tasks assigned by senior management.
- Monitor R2P process (Master Data Management, Transactional Purchasing, Invoice Processing, Travel & Expenses, Payments) performance against SLAs and KPIs, and take ownership of accurate, compliant service delivery.
- Lead process transitions and drive continuous improvement through innovation and automation (e.g., OCR).
- Maintain formal process documentation and define department goals aligned with company strategy.
- Ensure compliance with policies, procedures, internal controls, and audit requirements.
- Identify, assess, and mitigate operational and compliance risks; report breaches and manage incident logs.
- Support enhancements in controls and risk management through process improvement initiatives.
- Manage data driven process improvement and ability to quantify impact of changes, including required investments
- Build strong relationships with key stakeholders (Local Finance teams, Procurement, Controlling, Internal/External Auditors) to resolve issues and monitor performance.
- Secure customer experience in line with best industry practice and benchmarks
- Manage and proactively address escalations at all levels and ensure effective communication across teams and business functions.
- Oversee balance sheet reconciliations.
- Lead local projects and participate in global projects and initiatives.
- Any other duties assigned to you from time to time by Management.
- Bachelor or University degree in Finance/Accounting.
- Minimum 7 years of experience in a management role, including staff management.
- Experience in managing a team of minimum 10 staff members
- Experience with change management as well as working in a multicultural and international environment.
- Understanding of relevant regional accounting practices and the regulatory environment
- Experience in continuous improvement initiatives, root cause analysis and project management
- Genuine interest in business process standardization
- Customer orientation and intercultural competence
- Team player
- Drive for results and demonstrate a decisive coaching leadership style
- Willingness and ability to travel including international trips (25%)
- Knowledge of Oracle E Business Suite is a plus.
- Ability to coach and develop your team
- Translates strategy into actions
- Develop self and others
- Embraces change
- Able to create a positive, learning and collaborative working environment
- Able to create a problem solving culture
- Highly independent and systematic approach to work
- Proven ability to build networks and manage relationships
- Fluent English is a must, with good listening, speaking and comprehension skills (other languages is a plus)
- Analytical and organizational skills
- Good communication, interpersonal and coaching skills