Principal, Services Business Development, East Africa Cluster Lead at MasterCard

• Generate and maintain Services revenue opportunities with strategically important regional accounts across East Africa
• Foster strong relationships with key client executives, as well as internally with key Mastercard stakeholders that tie directly to ROI, and are built on a foundation of trust and value creation
• Support the development of creative business solutions for complex business problems across the Services business, including insights, analytics, Test & Learn, loyalty, managed services and consulting services
• Managing sales pipeline, advancing early stage opportunities to approvals and signature, with continued engagement post sales, e.g., project delivery
• Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion
• Responsible for sales and gross revenue, including platform and recurring revenue optimization, working hand in glove with delivery capabilities on engagement quality and exploring opportunities for up-sell, add-on, cross-sell, etc.

• Working experience within strategy consulting. Preferrably with financial institutions, including payments
• Strategically focused and solution oriented with proven history of dedicated, high-energy, patient, and customer-centric behavior
• Leverage and synthesize data to analyze business challenges and opportunities
• Embrace a high performance culture and embody a “can-do” attitude
• Balance working autonomously and seeking direction when required within a complex environment
• Strong communication and presentation skills and an ability to establish credibility with C-level executives
• Detail-oriented with strength in data analysis and business case modeling

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