Shop Team Leader – Narok at HCS Affiliates Group

HCS Affiliates Group

  • Kenya
  • Permanent
  • Full-time
  • 15 days ago
HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya.Shop Team Leader – NarokOur client in the Telecommunications sector seeks to recruit a Shop Team Lead.Job Purpose
  • To market and sell Company products and services to all customers in a professional manner.
  • The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.
Key Responsibilities
  • Generate Sales - as per Targets - for Airtime, Acquistions & Devices
  • Monitor Telkom's inventory and consignment stock for accurate balance of inventory movements and physical stock daily
  • Manage daily cash float and account for daily sales
  • Support and implement the customer experience improvement strategies for increased sales
  • Offer technical support to customers especially on configuration of data devices.
Qualifications- Academic and Professional
  • Diploma/Bachelor's Degree in Business, Marketing or related field
Experience
  • At least 1 year experience in sales
Technical competencies
  • Marketing skills
  • Product Knowledge
  • Upselling and Cross selling
  • Solution Oriented
  • Customer relationship management.
Core competencies
  • Customer focus
  • Networking and building partnerships
  • Influencing and negotiating
  • Analytical thinking
Leadership competencies
  • Strategic orientation
  • Business Acumen
  • Results orientation
  • Developing self/others
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