Field Engineer – Wote at SunCulture Kenya Ltd

• Undertaking Site visit for pre-feasibility and Feasibility site information collection and analysis.
• Contacting clients to set preferred dates and installing the products within the set timelines.
• Proper time management to ensure all projects assigned are achieved within the timelines set

• Be very proactive in identifying job risks during installations, resolving them, and reporting to the team leads
• Communicate and mitigate any risk factors that are encountered in the field by various engineers.
• Carrying out technical surveys and submitting the reports) to the engineering team leads
• Designing irrigation systems, conducting installations, and providing after-sale services for SunCulture products
• Mentoring and in-field training of new engineers
• Guiding clients through contract filling and sending the signed contracts to HQ every Friday.
• Contacting all clients assigned promptly and setting the agreed preferred dates in the app sheet
• Filling and syncing Job Submission Forms(JSFs) in the app sheet within the same day the installation/after-sale is done
• Vetting of clients and initiating dispatches of products via the app sheet once the set threshold requirement has been met.
• Reporting of emerging issues during after-sales and installations to the relevant authority as soon as they emerge and working closely with the after-sales department to ensure quick resolution of after-sale issues.
• Advise and provide recommendations to clients on products that would work best for them during technical surveys
• Do a minimum of 2 installations in a day.
• Achieve a mean Turn Around Time of under 2 days for jobs done
• Achieve a mean app adherence of 100% of all the jobs done

• Degree/ Diploma in Mechanical Engineering or any other related field with specialization in Agricultural equipment is an added advantage
• 2+ years of experience with solar grid pump systems and irrigation systems management
• Hands-on, detail-oriented, and with strong execution skills especially installation and conducting surveys
• Good communication skills both written and spoken with the ability to interact freely with customers of different levels and backgrounds.
• An independent thinker who is able to thrive in a fast-paced dynamic environment.
• In-depth knowledge of the industry and current trends adaptable for SunCulture
• Be organized and be an expert in time management
• An agile trainer capable of training and being trained and be very resilient and flexible
• Strong computer skills in, GSuite, Microsoft Office, database management experience in CAD or other project design software is a plus
• Able to work in a dynamic environment with immense pressure and meet deadlines
• Comfortable with ambiguity and able to plan, be organized, and meet deadlines
• Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

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