Ship's Store Service Activities Supervisor Job Amentum
- Kenya
- Permanent
- Full-time
- Acting as the primary liaison between the Government and all operations under retail sales, barber and beautician services, and laundry operations.
- Addressing and resolving operational issues proactively while maintaining open communication with Government representatives.
- Supervising day-to-day operations of the Ship's Store, including retail sales, ensuring proper customer service and compliance with applicable Navy instructions and regulations.
- Ensuring barber and beautician services are conducted effectively, meeting cleanliness, hygiene, and customer satisfaction standards.
- Overseeing laundry services, ensuring timely and proper handling of garments, linens, and other client needs.
- Continuously monitoring operations to ensure compliance with relevant regulations, instructions, and standards established by the Navy.
- Taking ultimate responsibility for the management and accountability of Navy-owned retail stock, ensuring accurate tracking, rotation, and reporting.
- Overseeing inventory control systems, conducting audits, and producing reports to ensure compliance with Navy supply system requirements.
- Coordinating procurement needs to maintain optimal stock levels, avoiding shortages or overages in inventory.
- Supervising and coordinating work activities of personnel across all service areas, ensuring optimal staff scheduling and productivity.
- Providing training, mentoring, and professional development for team members to maintain high performance and compliance with Navy policies.
- Promoting a culture of respect, professionalism, and customer-focused service among all staff.
- A bachelor's degree from a U.S.-accredited college or university, preferably in Business Administration/Management or a related field.
- A minimum of 10 years' experience in managing a Navy supply system or equivalent large-scale retail operation.
- U.S. Citizenship is required.
- Comprehensive understanding of Navy policies and operational instructions related to retail, barber, beautician, and laundry services.
- Strong leadership, organizational, and problem-solving skills to manage multiple operational areas effectively.
- Proficiency in inventory management practices and tools to ensure compliance with Navy standards.
- Excellent communication skills, with the ability to coordinate between government representatives, contractors, and team members.
- Attention to detail and ability to prepare and present accurate operational and inventory reports.
- Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
- Prior experience in an OCONUS (Outside the Continental United States) environment with a multi-national workforce is highly desirable.
- Additional certifications in retail management, logistics, or supply chain operations, such as Certified Supply Chain Professional (CSCP) or equivalent.
- Familiarity with Navy's Morale, Welfare, and Recreation (MWR) program policies and procedures.
- Experience managing personnel and operations in remote or high-tempo environments.
- Working knowledge of government contracts and reporting requirements related to service activities.
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