Regional Mentor- South Rift
Sun King
- Nairobi
- Permanent
- Full-time
Training Department
We are seeking a highly motivated and experienced Regional Mentor to join our Team. As the Regional Mentor, you will be mandated for developing and monitoring the implementation of training programs for our field staff and sales agents across the country.The Regional Mentor, will be mandated for developing and monitoring the implementation of training programs for our field staff and sales agents across the country. They will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes .What you would be expected to do:
- Deliver classroom and field-based training to staff and agents in the assigned region.
- Keep track of set KPIs and achieve training targets as required
- Design and deliver training assessments with the guidance of the Training Manager
- Help the Training Manager in identifying staff training needs.
- Ensure 100% adoption and usage of technology-based work tools by all field staff
- Drive consistent & accelerated learning performance through data tools
- Communication of policies, training updates & changes to assigned region
- Collect and give feedback on the implementation new tools, products, and processes
- Run the administration of knowledge-based platforms
- Drive agent engagement & lesson completion via the learning management system
- Facilitate and ensure effective delivery of 90-day induction and mentorship for field-based staff in the assigned region
- Help with the development and improvement of training materials and concepts
- Have a Bachelors degree in Business Administration or any related field with at least 2 years of experience in training and coaching; preferably in the areas of sales, customer services or marketing.
- Are knowledgeable about Learning Management Systems
- Can conceptualize and develop a conducive learning environment
- Portray diligence, accuracy, reliability and focused
- Are proficiently skilled in Microsoft office and other visualization tools
- Possess excellent people-person, communication and problem-solving skills
- Have good planning and organizing ability, are self motivated and able to work under minimal supervision with the flexibility to travel frequently to remote areas
- Are passionate about working with rural, off-grid consumers and resolving their issues.
- A platform for professional growth in a rapidly expanding, high-impact sector.
- Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
- A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
- Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.