NGIS General Manager at Amentum

• Providing overall management and leadership for the daily administrative and operational activities of the hotel.
• Ensuring the seamless operation of all hotel front desk and support services, including reservations, room assignments, and guest services.
• Overseeing room preparation, facility maintenance, and cleanliness to comply with operational standards.
• Managing inventory and supplies to ensure sufficient stock availability for hotel operations.

• Coordinating and managing reservation systems to maintain accurate room availability and prioritize guest needs.
• Overseeing inventory management, ensuring supplies are available for smooth operations, and minimizing waste.
• Collaborating with team members and suppliers to ensure efficient procurement and replenishment processes.

• Supervising hotel staff, providing guidance and professional development to maintain high service levels.
• Scheduling staff to ensure complete coverage of critical areas, including front desk operations, housekeeping, and maintenance.
• Conducting performance reviews and addressing staff concerns proactively to improve efficiency and morale.

• Ensuring that all guest issues and inquiries are addressed promptly and with professionalism, maintaining a customer-first atmosphere.
• Preparing accurate reports on financial performance, inventories, and reservations for senior management review.

• A minimum of two (2) years of experience in the administration of hotel operations, managing reservation systems, and overseeing inventory management.
• At least one (1) year of formal education at the college or university level in hospitality management, business administration, or a related field.
• Proven leadership skills with the ability to manage teams and ensure operational efficiency in a hospitality environment.
• Excellent communication, problem-solving, and organizational skills to address staffing, guest, and operational challenges effectively.
• Proficiency in using hotel property management and reservation systems as well as inventory tracking software.
• Positive and professional demeanor with a customer-focused service approach.
• Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.

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