SACCO ICT Officer at Kenya Teachers Sacco Association (KETSA)

Kenya Teachers Sacco Association (KETSA)

  • Nairobi
  • Permanent
  • Full-time
  • 1 day ago
Job Purpose:
  • The ICT Officer will support in managing the ICT department of the Sacco, infrastructure implementation, system security, data security and disaster recovery.
The RoleThe successful jobholder will be required to:
  • Ensure the routine maintenance on ICT equipment is carried out;
  • Ensure effective & continuous performance software, hardware & other related ICT equipment;
  • Perform software, hardware upgrades & integration;
  • Keep up to-date inventory of all ICT equipment and software installed;
  • Providing technical support to system users;
  • Managing capacity and performance of local area network;
  • Managing systems security, performing backup and restore procedures;
  • Train staff in application usage and troubleshooting;
  • Provide user support for staff in soft/hardware systems;
  • Ensure the reliability of email and Internet browser system;
  • Regularly updating the Sacco website;
  • Email management (be up to date with email/internet policy);
  • Ensure all new staff are able to use ICT equipment effectively;
  • Analyze the consistency and accuracy of data in the Saccos database(s);
  • Assist in data collection, entry and verification;
  • Ensure that all external service contracts are executed as per the SLA;
  • Ensure that payments relating to service contracts are paid in time.
Skills, Competencies and ExperienceThe successful candidate will be required to have the following skills and competencies:
  • Diploma/Degree in IT/BBIT, Computer Science, Information Systems,
  • Software Engineering or related field.
  • Proven 2-3 years related work experience preferably with deposit-taking Sacco.
  • Required Professional certification in ICT fields (COMPTIA, CISCO, CISM,
  • CISA, or similar certification) will be an added advantage.
  • Understanding of networking technology, routing, switching, and firewalls.
  • Overall understanding of enterprise systems.
  • Strong problem-analysis and troubleshooting skills.
  • Able to handle and assess critical situations, and coordinate with many team players to restore normal ICT services.
  • Good time management skills.
  • Able to work in cross-functional, multi-application, multi-service providers environment.
  • Customer focus and interpersonal skills.
  • KCSE Mean Grade: C+ and above
  • Age: Above 30 years
Method of ApplicationInterested and qualified? Go to to apply

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