LPG Shop Attendant at Pacific Petroleum Kenya Limited
Pacific Petroleum Kenya Limited
- Kenya
- Permanent
- Full-time
Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Provide guidance on LPG cylinder exchanges, ensuring customers receive the correct products.
- Address customer complaints and inquiries promptly and effectively.
- Ensure the proper storage, handling, and exchange of LPG cylinders in accordance with safety protocols.
- Check the condition of LPG cylinders before filling or exchanging, ensuring they are in good condition.
- Maintain a clean and safe environment in the shop area, ensuring proper ventilation and compliance with safety standards.
- Monitor stock levels and inform the Supply and Commercial team of low stock levels.
- Ensure all LPG products are appropriately labelled, stored, and rotated.
- Assist in receiving and checking deliveries of new stock.
- Adhere to all safety and regulatory standards for handling and storing LPG cylinders.
- Conduct regular checks to ensure the shop complies with safety codes and environmental regulations.
- Report any safety concerns or violations to management immediately.
- Process customer transactions accurately, including cash, card, and mobile payments.
- Ensure correct pricing and accurate billing for LPG products.
- Minimum Diploma in Sales & Marketing, Business Administration, or a related field.
- Minimum of 2 years in sales, preferably in the LPG, or Oil and Gas industry.
- Excellent communication and interpersonal skills.
- Excellent customer service and interpersonal skills high level of honesty and integrity.
- Basic arithmetic and record-keeping skills.
- Knowledge of LPG safety guidelines and handling procedures.
- Strong negotiation, presentation, and closing skills.
- Ability to work independently with minimal supervision as well as part of a team.
- Proficient in MS Office is an added advantage
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