Corporate Communications & Brand Officer at Calltronix Contact & Training Centre

• The Corporate Communications & Brand Officer is responsible for developing and maintaining the company's public image, visual identity, and internal brand culture.
• Reporting to the HR Manager, this role supports both internal and external communication efforts, while ensuring all brand and design work aligns with the company's vision, values, and strategic goals.

• Corporate Communications & Public Relations
• Develop and implement internal communication strategies to support employee engagement and culture building.
• Prepare and manage corporate messaging, including newsletters, announcements, and press releases.
• Support HR in organizing employee-focused campaigns and events.
• Build and maintain media relations and act as a liaison with external communication partners when needed.
• Branding & Identity Management
• Develop, update, and enforce brand guidelines across departments.
• Ensure consistent and professional use of the company's identity (logos, taglines, colors, tone).
• Work closely with HR and other departments to integrate brand values into internal programs and materials (e.g., onboarding kits, internal signage).
• Graphic Design
• Create visually compelling materials including posters, reports, brochures, presentations, and social media content.
• Provide design support for HR campaigns (e.g. wellness week, training, performance recognition).
• Coordinate printing and production of branded materials with vendors.
• Digital & Social Media Support
• Assist with corporate social media content planning and visual asset creation.
• Support website content updates and layout improvements in collaboration with relevant teams.

• Bachelor's degree in Communication, Public Relations, Graphic Design, Marketing, or a related field.
• Minimum of 2-3 years of experience in a similar role, preferably in a corporate or professional services environment.
• Understanding of Graphic designing.
• Strong understanding of brand communication and visual storytelling.
• Exceptional writing, editing, and interpersonal communication skills.

• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Comfortable using Canva, PowerPoint, and basic video editing tools
• Familiarity with digital platforms (e.g., email marketing, intranet, LinkedIn)

• High attention to detail and creative problem-solving ability
• Strong organizational and time management skills
• Professional discretion and ability to handle sensitive communication
• Team-oriented, with the ability to collaborate across departments

• PRSK membership or equivalent professional body
• Experience in internal brand engagement and culture campaigns
• Knowledge of Swahili for bilingual communication (if applicable)
• The position offers a gross monthly salary of Ksh. 50,000.

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