Chief Digital & Innovation Officer (CDIO) at Rose Avenue Group

Rose Avenue Consulting Group View all jobs

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client's most critical issues and challenges. RACG aims to provide a globally consistent set o…Chief Digital & Innovation Officer (CDIO)Job ResponsibilitiesStrategic Leadership & Digital Transformation
  • Develop and execute the Digital & Innovation Strategy aligned to the corporate strategy.
  • Lead the enterprise digital roadmap (automation, STP, digital channels, fintech partnerships).
  • Champion innovation culture; embed agile ways of working.
  • Design frameworks to scale Corporate, SME, Retail, and Digital Banking.
  • Collaborate with management to support Tier-1 transition agenda.
Innovation Hub (BPR & Product House) Oversight
  • Oversee Business Process Re-engineering (BPR) to remove inefficiencies and automate workflows.
  • Lead Product House for customer-centric product development and lifecycle management.
  • Drive digital product innovation using design thinking, market intelligence, ecosystem insights.
Digital Financial Services (DFS) Leadership
  • Lead growth of DFS channels (mobile, agency, internet, USSD, APIs, merchant solutions, cards, digital lending).
  • Advance ecosystem-based banking and fintech/telco partnerships.
  • Enhance platform reliability, security, uptime, and customer experience.
Data Science, Analytics & Automation
  • Establish Data Science & Analytics function with strong governance.
  • Drive predictive analytics, credit scoring, fraud analytics, segmentation, customer insights.
  • Build automation capabilities (RPA, AI/ML, workflow tools).
Technology & Innovation Governance
  • Collaborate with CIO on digital architecture, systems, infrastructure, cybersecurity.
  • Establish digital governance, KPIs, dashboards, benefits-tracking frameworks.
  • Ensure compliance with CBK, Data Protection Act, ICT security standards.
Stakeholder Engagement & Change Leadership
  • Influence adoption of digital-first mindsets and agile methodologies.
  • Communicate innovation priorities to Board, Strategy Committee, ExCo.
  • Build relationships with regulators, partners, fintechs, and industry bodies.
Other RequirementsAcademic & Professional Qualifications
  • Bachelor's in IT, Computer Science, Engineering, Data Science, Business, or related field.
  • MBA or related discipline preferred.
  • Professional certifications advantageous: Agile, Scrum Master, Product Management, Digital Transformation, Data Analytics, Lean Six Sigma, Project Management.
Experience Requirements
  • 10-15 years in digital transformation, innovation, technology-driven business growth, fintech partnerships, product development, or analytics (financial services or related).
  • At least 5 years in senior leadership/executive role driving digital banking or transformation.
  • Proven success in launching digital products, scaling platforms, leading automation.
  • Experience managing cross-functional teams (technology, product, innovation, analytics).
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