Trainee - Import / Export Specialist at DHL

• Administer import/ export plans and processes to optimize service and performance.
• Perform transactional operational tasks related to import/ export in adherence to regulations and internal procedures.
• Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations.
• Prepare calculations for duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations.
• Draft, distribute and archive all required import/ export documents.
• Check invoices and shipping documents to enhance accordance with federal regulations.
• Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations.
• Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations.
• Administer IT systems related tasks to provide updated information on shipment.
• Cooperate with internal functions such as customer service, product, sales, etc.
• Connect with overseas office to check and verify shipment information.
• Resolve recurring issues, and suggest enhancements for import/ export work methods focusing on increasing effectiveness and efficiency

• Explain facts, policies and practices related to job area.
• Support and interact primarily with colleagues of own sub-function.
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge

• Individual contributor without direct responsibility for leading others

• Bachelor’s Degree or equivalent experience/qualification

• less than 2 years

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