Institutional Sales Lead (HORECA) at CDL Human Resource
CDL View all jobs
- Kiambu
- Permanent
- Full-time
- Sales Strategy & Planning
- Develop and execute the HORECA sales strategy tachieve assigned revenue and market share targets.
- Identify growth opportunities in hotels, restaurants, caterers, airlines, and other institutional accounts.
- Plan and monitor channel performance against agreed sales KPIs.
- Business Development
- Acquire and onboard new institutional clients while nurturing existing relationships.
- Conduct regular business reviews with key accounts tensure satisfaction and growth.
- Negotiate pricing, contracts, and commercial terms in line with company policies.
- Team Leadership
- Lead, mentor, and motivate the institutional sales team tachieve set goals.
- Build capability within the team through coaching, training, and performance management.
- Allocate targets, territories, and monitor individual and team performance.
- Execution & Customer Engagement
- Ensure excellent execution of sales initiatives, promotions, and activations within the HORECA segment.
- Provide superior customer service and act as the primary escalation point for client issues.
- Collaborate with the supply chain tensure timely deliveries and efficient order fulfillment.
- Market Intelligence & Reporting
- Track competitor activities, market trends, and customer insights trecommend proactive strategies.
- Prepare accurate sales forecasts, pipelines, and reports for management.
- Monitor credit control and ensure timely collections from institutional clients.
- Cross-Functional Collaboration
- Work with Marketing, Finance, and Operations teams toptimize HORECA offerings.
- Partner with product development ttailor solutions for the institutional channel.
- Bachelor’s degree in Sales, Marketing, Business Administration, or related field.
- MBA is an added advantage.
- Minimum 6–8 years of experience in sales, with at least 3 years in institutional/HORECA sales leadership.
- Strong network within hotels, restaurants, and catering businesses.
- Proven track record of meeting and exceeding sales targets.
Myjobmag