Manager - GIS/NAS Information and Data Management at Kenya Revenue Authority (KRA)

Kenya Revenue Authority (KRA)

  • Nairobi
  • Permanent
  • Full-time
  • 28 days ago
Department: Transformation Leadership Office

Division: Business Process and Information Management

Location / Work station: Nairobi or Other Regional Office

Supervisor: Chief Manager – Business Process & Information Management

Supervisee: GIS Assistant Manager

Job summary:
  • To set-up and manage the Organization’s GIS operational framework working with all relevant stakeholders to understand GIS technology opportunities, needs and challenges to meet the organization’s strategic goals and objectives
Key responsibilities:

1. KRA’s GIS Framework Set-up and Management
  • Set up KRA’s GIS Framework
  • Develop and implement policies and procedures to guide GIS operations.
  • Plan and budget for all GIS activities relating to the program specifically, managing all contracts, developing, and tracking all budgets
  • Secure funding and manage all aspects of these activities
  • Ensure accomplishment of KRA’s GIS mission in a timely and cost effective manner.
2. Operationalize KRA’s GIS Management Framework
  • Manage day-day to GIS operations, including organizing, planning, directing and controlling.
  • Management of personnel assigned to GIS Teams and their activities to ensure quality of required output.
  • Ensure the quality of GIS products and services (e.g. standards development).
  • Investigate and propose future GIS Team activities.
  • Provide an interface between IT and GIS staff.
3. GIS Services Performance Monitoring
  • Monitor the performance of the products and services provided by the GIS Team including throughput and turnaround time.
  • Evaluate technological advances and promote usage of appropriate technology and applications among various end-users.
  • Oversee GIS data analysis to identify trends and opportunities for improvement and new processes
  • Identify gaps and arising business threats and identify effective solutions for automated and non-automated components of impacted processes
  • Co-ordinate interface and utilization of data within IT.
  • Make periodic reports to management on GIS activities.
4. Capacity Development
  • Define and execute continuous organizational GIS strategy across identified business areas
  • Facilitate and/or manage GIS related projects/initiatives.
  • Hire and train GIS Team staff.
  • Coach; mentor and guide GIS analysis staff on range and choice of industry techniques and approach
  • Monitor performance of all GIS Team members.
5. Stakeholder and Quality Management
  • Ensure customer confidence and monitoring of customer satisfaction by ensuring the GIS teams sets achievable customer expectations and respond to inquiries/resolves customer issues in a timely manner.
  • Ensure commitments to internal customers are met and opinions and ideas from the business incorporated into delivered GIS solutions.
  • Oversee collaborations with business subject matter experts and business process engineers to understand and document business needs and issues
  • Promote GIS Team to the organization and market it to user departments through presentations, preparation of brochures, visits to business areas etc.
  • Ensure quality standards are maintained in all GIS projects/Initiatives
  • Liase with Unit Leadership to co-ordinate planning and scheduling of internal audits tasks touching on GIS initiatives when required; follow-ups on corrective actions and preparation of any required audit reports.
  • Oversee post-implementation quality audits requests on GIS initiatives
6. Administrative
  • Support implementation of KRA’s vision and mission
  • Contribute to Division’s/Unit’s mandate by accomplishing related results as needed
  • Oversee completion of all assigned tasks to ensure timely delivery
  • Comply with HR requirements on staff policy guidelines and requirements
  • Maintain employee confidence and protects KRA assets, including intellectual property, by keeping information confidential
  • Any additional duties as assigned
Academic and Professional qualifications
  • Bachelor’s Degree in Geospatial Information System, Geomatics Engineering, Geospatial Engineering, Surveying and photogrammetry.
  • Proficiency with Project Management and relevant Project Management tools
Relevant work experience required
  • Five (5) years progressive experience in GIS Technology including project management and business analysis of which two (2) should be at First Level Management.
  • Relevant experience in use of technical tools for delivering geospatial solutions
  • Practical experience in relevant MS Office Applications (Word, Excel, PowerPoint, Project)
  • Excellent understanding of technology
Skills required
  • Well-developed leadership and project management skills
  • Excellent business awareness and analytical skills
  • Outstanding Organizational and planning skills
  • Excellent written and verbal communication and presentation skills
  • Strong logical and strategic thinker
  • A team player with the ability to navigate large, complex organizations
  • Quality management skills
  • Ability to be provide proactive and innovative/creative solutions to issues
  • Fulfil Chapter Six of Kenya’s Constitution 2010 Requirements on Leadership and Integrity
Method of Application

Interested and qualified? Go to to apply