Data Entry Specialist
Pavago View all jobs
- Kenya
- Permanent
- Full-time
- Enter and update records into CRMs, databases, or spreadsheets (Salesforce, HubSpot, Airtable, Excel, or Google Sheets).
- Validate accuracy by cross-referencing source documents (invoices, contracts, customer information, HR files).
- Correct errors, duplicates, and incomplete records.
- Clean and standardize datasets using tools such as Excel filters, pivot tables, and formulas.
- Apply consistent formatting, naming conventions, and categorization.
- Perform weekly data audits to ensure quality.
- Organize digital records into logical, searchable structures (SharePoint, Google Drive, Dropbox).
- Ensure all files are version-controlled and retrievable for audit or compliance.
- Generate daily/weekly reports (transaction volumes, status updates, audit logs).
- Support finance with AR/AP data entry, sales teams with lead/contact updates, and HR with employee data.
- Maintain strict confidentiality of sensitive data (financial, personal, or client-related).
- Ensure adherence to data privacy regulations (GDPR, HIPAA, CCPA depending on industry).
- Identify recurring data issues and propose solutions (automation, improved forms, new templates).
- Collaborate with supervisors to improve efficiency and reduce errors.
- Meticulous attention to detail — catching errors others miss.
- High typing speed and accuracy.
- Comfortable with repetitive but mission-critical work.
- Organized, dependable, and accountable for data integrity.
- 1–2 years data entry or clerical experience.
- Proficiency with Excel/Google Sheets (sorting, filtering, pivot tables, formulas).
- Familiarity with CRMs (Salesforce, HubSpot) or database tools (Airtable, Access).
- Strong typing accuracy and speed.
- Experience supporting high-volume environments (e-commerce, finance, healthcare, logistics).
- Exposure to data cleaning tools or scripts (basic SQL, Google Apps Script).
- Familiarity with compliance-heavy industries (healthcare, finance).
- Input new records into CRMs or accounting systems, ensuring all required fields are complete and accurate.
- Audit and clean data by correcting duplicates, filling in missing information, and standardizing formats.
- Cross-check entries against source documents (receipts, invoices, contracts, employee records).
- Generate and share reports with supervisors or department leads so they have up-to-date data.
- Maintain digital records in shared drives, ensuring documents are properly named, versioned, and stored.
- Support other teams by entering ad hoc requests (e.g., updating customer info, logging financial transactions, uploading HR files).
- Typing speed and accuracy ≥ 98%.
- Error rate < 1% in audited records.
- All records entered and updated within SLA (same day/next day).
- Reports delivered accurately and on schedule.
- Clean, organized datasets consistently maintained.
- Video Interview with Pavago Recruiter
- Practical Task (e.g., complete a timed data-entry test with error-checking exercise)
- Client Interview
- Offer & Background Verification