Virtual Service Provider Job Palaver Africa

  • Nairobi
  • Permanent
  • Full-time
  • 1 day ago
This is a full-time hybrid role for a Virtual Service Provider located in Nairobi County, Kenya. Some work from home is acceptable. The Virtual Service Provider will specialize in one or two key service areas to offer high-quality online services to Palaver Africa’s community members. You are not expected to provide all services listed below, but should excel in your chosen specialization(s).Key ResponsibilitiesChoose 1-2 service areas from the following to specialize in:
  • Provide graphic design services (logos, branding, social media graphics, marketing materials)
  • Offer copywriting services (website copy, blog articles, marketing content, proposals)
  • Deliver virtual assistance (administrative support, email management, scheduling, data entry)
  • Provide web design and development services for member websites
  • Offer social media management and digital marketing services
  • Conduct market research and business analysis for community members
  • Provide content creation services (videos, podcasts, photography)
  • Offer translation services between English, Swahili, and other local languages
  • Deliver online tutoring and educational services
  • Provide bookkeeping and basic accounting services
  • Offer consultation services in various business areas
  • Facilitate e-commerce setup and management
  • Provide technical support and IT troubleshooting
  • Deliver project management services for member initiatives
  • Maintain service quality standards and client satisfaction in your chosen specialization(s)
  • Coordinate service delivery and manage client relationships within your expertise area
Required Qualifications
  • Minimum 2 years experience in your selected service area(s)
  • Demonstrated expertise in 1-2 specific digital services
  • Excellent communication skills in English and Swahili
  • Strong organizational and time management skills
  • Client service experience and relationship management abilities
  • Reliable internet connection and professional workspace setup
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