Relationship Manager - Commercial Banking (Nairobi and Mombasa) at DIB Bank Kenya Limited (DIBBKE)
- Nairobi Mombasa
- Permanent
- Full-time
- Ensuring that product revenue and profitability targets are achieved / exceeded by understanding the customer's business and anticipating the requirements through a consultative selling process.
- Matching the customer's needs with product capabilities through presentation of tailored demonstrations and proposals.
- Negotiating/renegotiating terms and conditions with customers to maximize revenue and profitability.
- To identify opportunities for cross-selling and referrals to other Banking lines through developing a good understanding of client needs
- Providing structured solutions to meet the specific cash management requirements of our customers and prospects.
- Undertaking a disciplined product-oriented sales management process while monitoring, tracking, and reporting on sales activity on a periodic basis and ensuring action is taken to meet sales targets.
- Assisting product management and development in strategic product rollouts.
- Support customers' seeds, trends, and product/market intelligence for new product developments/enhancements, strengthening competitive position.
- Facilitate customer service issues and ensure a high level of post sales service is always made available to the clients.
- Any other duties may be assigned by the team leader from time to time.
- Bachelor's degree in Business Management or related field from a recognized university.
- Minimum of Seven (7) Years Banking experience with at least 3 years in business development for Corporate/commercial segment.
- Excellent financial acumen & analytical thinking skills
- Excellent sales and marketing skills
- Strong interpersonal skills
- In depth knowledge of commercial banking products
- Excellent sales and marketing skills
- Sharia Foundations & principles of Islamic finance will be an added advantage.
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