Operations Manager

Kenya
Permanent
Full-time

3 days ago
Apply easily

We are an operations and supply chain advisory practice focused on helping beauty brands scale with discipline and reliability. We partner with high-growth consumer brands to strengthen operational infrastructure, improve margin performance, and ensure consistent product availability.This is a fast-moving, execution-driven environment. The work is detail-oriented, hands-on, and accountability-focused.Position SummaryThe Manager of Operations is a highly hands-on operator responsible for ensuring clients have the right products in the right place at the right time. This role owns day-to-day supply and material planning, purchasing execution, vendor coordination, data accuracy, invoicing workflows, and alignment with logistics and fulfillment partners.A core accountability of this position is maintaining inventory and safety stock targets while actively managing financial exposure. The role oversees purchasing and invoicing processes from internal review through executive approval and maintains the integrity of critical operational data, including item master records, BOMs, and product costs.Success in this role requires strong analytical capability, comfort building and maintaining Excel-based planning and financial models, and the ability to operate effectively in capacity-constrained environments. The ideal candidate combines strong supply planning fundamentals with ownership, precision, and execution discipline.Key ResponsibilitiesOperational Accountability

Maintain inventory and safety stock targets while balancing product availability and inventory risk
Facilitate regular cross-functional check-ins to align on priorities, risks, and constraints

Supply & Material Planning

Manage end-to-end supply and material planning to support on-time, in-full product availability across channels
Translate demand forecasts into supply plans and production schedules for components and finished goods
Build and maintain Excel-based models to forecast supply, assess capacity, and analyze inventory positions
Monitor safety stock targets and adjust plans as demand or capacity shifts
Track packaging and artwork transitions to manage inventory exposure and avoid stockouts or excess
Coordinate with Product Development and Marketing on launch timing and readiness

Purchasing, Invoicing & Financial Oversight

Manage purchasing activities to ensure alignment with supply plans, budgets, and lead-time requirements
Review purchase orders prior to executive approval, ensuring accuracy and completeness
Oversee invoicing workflows, ensuring timely and accurate processing in coordination with Finance
Track PO and invoice performance, pricing accuracy, and OTIF delivery
Monitor budgets across contract manufacturing, components, and samples, flagging risks and variances
Support end-of-month close by validating operational data, cost inputs, invoicing records, and inventory valuation

Vendor & Supplier Management

Manage day-to-day communication with contract manufacturers and packaging suppliers
Participate in regular supplier calls to track status, risks, and next steps
Monitor and escalate capacity constraints in alignment with demand plans

Data Governance & System Accuracy

Maintain accuracy of operational data including item master records, BOMs, costs, and supplier information
Ensure system inputs support planning, forecasting, and reporting needs
Partner with Finance to support accurate costing, reporting, and inventory valuation
Validate new SKU setups, BOM changes, packaging updates, and system revisions

Logistics & Fulfillment Coordination

Coordinate with logistics and fulfillment teams to align supply plans with warehousing and shipping requirements
Anticipate downstream impacts of supply or capacity changes and support mitigation actions
Maintain coordination across planning, procurement, invoicing, logistics, and customer service

Requirements

Bachelor’s degree in Supply Chain, Business Administration, or related field
8+ years of experience in supply chain or operations with a strong hands-on execution focus
Advanced Excel skills supporting planning, forecasting, and financial analysis
Experience with ERP or planning systems preferred (not required)
Demonstrated experience in supplier coordination, capacity planning, and cost management
Strong analytical and problem-solving skills in fast-paced environments
Clear communicator with the ability to work cross-functionally

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