Billing Nurse at Bollard Consulting Limited

• To ensure accurate, timely, and complete documentation and billing of all nursing-related services provided to patients. The Billing Nurse supports the hospital's revenue integrity by ensuring proper charge capture while working collaboratively with the billing, clinical, and quality departments.

• Review all documentation of nursing procedures and services rendered (e.g., injections, wound care, vital signs, catheterization, etc.) in patient CADEX & charge sheets report and are billed in the systems.
• Ensure all billable nursing-related procedures, consumables, and medications are captured in all inpatient bills.
• Collaborate closely with the Billing, pricing and Health Records Officer to review patient files (medical reports) and verify completeness and accuracy of charges in readiness for completeness of claims.
• Review all final interim bills as first level approver for medical technicalities.
• Document queries as per escalation matrix on email to avoid omissions or delays.
• Escalate discrepancies on medical technicalities & missing charges to respective supervisors.

• Ensure documentation practices meet clinical, legal, and quality standards.
• Respond to audits and quality queries related to nursing documentation and billing accuracy.
• To work at least 2 shifts in a month to support care improvement initiatives that relate to service documentation and patient records.
• Provide feedback and suggestions for improving documentation templates or billing workflows.

• Work with nurses and clinicians to promote correct service documentation and billing habits.
• Act as a resource to clinical teams regarding billing codes, chargeable items, and documentation requirements.
• Participate in regular training on billing protocols and quality standards.
• Support smooth collaboration between clinical, quality, and credit control department departments.

• Diploma in Nursing from a recognized institution.
• Valid practicing license from the Nursing Council.
• At least 5 years of nursing experience that includes 2 in case management & billing.
• Knowledge of billing and hospital documentation processes is a key requirement.
• Understanding of SHA and insurance billing requirements.
• High attention to detail and accuracy.
• Strong communication, ethical conduct, and teamwork skills.

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