Facilities & Infrastructure Manager

Ampersand View all jobs

  • Nairobi
  • Permanent
  • Full-time
  • 2 months ago
Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.About AmpersandAmpersand is Africa's E-mobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa's road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and cost-effective than the incumbent. Ampersand drivers routinely earn over 30% more income by going electric.The company started in Kigali, Rwanda, and expanded into Nairobi, Kenya in 2022. Today it has around 6,000 e-motorcycles on the road and 60 battery swap stations across the two countries. Ampersand is leading the market in quality, affordable tech, customer traction, and operational systems. The Ampersand team consists of 400+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.Ampersand values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and most hard-working individuals in East Africa.Our Values
  • Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
  • Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
  • Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
  • Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
  • Driven By People And Planet: Beyond business, we're committed to people and the planet, ensuring a positive impact.
About the roleThe Facilities and Infrastructure Manager is responsible for the deployment, reliability, and compliance of the battery swap station network. This role oversees the full infrastructure lifecycle from site feasibility and electrical design to installation, maintenance, and uptime optimization ensuring safe, compliant, and highly available charging infrastructure that supports continuous operations.Key responsibilities1. Infrastructure Deployment & Project Execution
  • Site Feasibility & Surveying: Identify and assess commercially viable sites, evaluating power availability, load capacity, and civil requirements
  • Electrical Design & Planning: Develop electrical schematics for swap stations, including load calculations, protection systems, and battery rack layouts.
  • Project & Contractor Management: Lead third-party contractors for civil and electrical works, ensuring delivery meets company standards, timelines, and safety requirements.
  • Utility & Regulatory Liaison: Act as the primary technical interface with KPLC and other relevant authorities to support approvals, connections, and issue resolution.
2. Maintenance & Operational Excellence
  • Uptime & Reliability Management: Drive high charger availability through effective reactive maintenance using the Facilities Issue Desk and defined SLAs.
  • Preventive Maintenance: Design, implement, and enforce a program to proactively identify risks such as overheating, cable degradation, or socket fatigue.
  • Facilities Standards & Repairs: Ensure all swap station facilities are maintained to company standards, with timely identification, coordination, and closure of all facility and infrastructure repairs.
  • Safety & Compliance: Serve as Engineer-in-Charge, signing off on all installations and modifications in full compliance with Kenyan electrical codes and Health, Safety, and Environment (HSE) standards.
3. Team Leadership
  • Team Management: Plan and prioritize work for a team of Technicians and a Junior Engineer, balancing new installations with urgent operational issues.
  • Capability Building: Deliver regular toolbox talks, on-the-job coaching, and structured training to continuously improve technical standards and safety practices.
  • Inventory & Asset Control: Oversee electrical inventory and critical spares, ensuring accurate stock availability.
Minimum requirements:
  • Bachelor's degree in Electrical Engineering
  • Registered with the Engineers Board of Kenya (EBK)
  • EPRA License (minimum Class C1; Class A1 or B preferred).
  • Minimum of 5 years' experience in electrical project delivery and maintenance
  • Experience in power distribution, industrial facilities, EV charging, or similar infrastructure
  • Proven experience navigating KPLC processes within the Nairobi grid context
  • Strong understanding of power quality issues, including surges and brownouts
  • Proficient in MS Office (planning, reporting, and documentation)
  • Highly organized, detail-oriented, and able to manage multiple priorities simultaneously.
  • Resilient and solution-oriented in complex operating environments
  • Strong people leadership skills with the ability to lead technicians effectively
  • Clear communicator with senior leadership and external stakeholders
NB: Candidates must clearly indicate their EPRA license class in their application.Job locationThis role will be based in Nairobi.

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