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  • Customer Service Assistant – Nanyuki at PURPOSE: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. PRIMARY RESPONSIBILITIES: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate day-to-day branch administrative issues; office cleanliness, equipment functions for efficiency in the branch; Receive, stamp, scan, index and distribute mail within and outside the Branch; Handle phone calls and visitors, as well as resolve customers' communication through electronic and physical channels; Handle customer service issues in underwriting and claims; Escalate Customer queries to the relevant job role if necessary; Maintain professional ambience within the office premises; Promote the organization's customer service charter; Generate quotations in consultation with the Branch Underwriter and Branch Manager; Safe Keeping and accountability of security documents i.e. motor insurance certificates, log books, payment receipt vouchers, discharge vouchers, policy documents, revenue stamps, and any other such documents; Support all CIC events in the branch territory both for internal events and those involving CIC Stakeholders and /or the general public Handling and accounting for money within laid down procedures (Cash, Cheques, credit and debit cards, etc.) Participate in premium collection and renewal follow up for the branch. Group Life Underwriting, claims and loading of schedules Academic and Professional Requirements Education Bachelor's Degree in a relevant field, Computer literate in MS Office and other office applications Part qualification in relevant professional field would be an added advantage Experience Required: Relevant experience 1

    CIC Insurance

    • Nanyuki, Laikipia County
    PURPOSE: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of bu…
    • 1 month ago
  • Call Centre Trainee/Processor

    SALIX Data Africa Limited

    • Nairobi
    Company Description As an award-winning small business, SALIX Data Africa Ltd collaborates with global industry leaders to conquer critical data challenges facing organizations. …
    • 8 hours ago
    • Apply easily
  • Oromo to English Remote Telephone Video Interpreter Required

    Recruitment Empire

    • Kenya
    Looking for a flexible, remote role so you can work from anywhere in the world? Do you have access to a good Wi-Fi connection and a laptop/desktop with webcam and audio? Still …
    • 8 hours ago
    • Apply easily
  • Deputy Director Human Resource and Administration at Kenya Deposit Insurance Corporation

    Kenya Deposit Insurance Corporation

    • Nairobi
    JOB REF: KDIC/HRA/09/2023/1 Reporting Status Reporting to Director Finance, Human Resource and Administration Terms of Appointment The appointment will be on a Five (5) yea…
    • 2 hours ago
    • Apply easily
  • County Coordinator - DRIP FUNDI at Millennium Water Alliance

    Millennium Water Alliance

    • Nairobi
    Job Summary The two County Coordinators will oversee repair and maintenance activities at boreholes in Isiolo, Garissa, Marsabit, Wajir and Turkana. They will also oversee foster…
    • 2 hours ago
    • Apply easily
  • Motorized Technical Sales Representative - Kerugoya - 20 Positions at M-Gas

    M-Gas

    • Kerugoya, Kirinyaga County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • Just now
  • Technical Sales Representative - Kerugoya - 40 Positions at M-Gas

    M-Gas

    • Kerugoya, Kirinyaga County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 13 mins ago
  • Technical Sales Representative - Wanguru - 40 Positions at M-Gas

    M-Gas

    • Wanguru, Kirinyaga County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 1 hour ago
  • Motorized Technical Sales Representative - Wanguru - 40 Positions at M-Gas

    M-Gas

    • Wanguru, Kirinyaga County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 2 hours ago
  • Logistics Technician - Nyeri Town - 20 Positions at M-Gas

    M-Gas

    • Nyeri
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 2 hours ago
  • Motorized Technical Sales Representative - Machakos - 20 Positions at M-Gas

    M-Gas

    • Machakos
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 4 hours ago
  • Logistics Technician - Kerugoya - 20 Positions at M-Gas

    M-Gas

    • Kerugoya, Kirinyaga County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 4 hours ago
  • Technical Sales Representative - Nyeri Town - 40 Positions at M-Gas

    M-Gas

    • Nyeri
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 4 hours ago
  • Logistics Technician - Karatina - 20 Positions at M-Gas

    M-Gas

    • Karatina, Nyeri County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 5 hours ago
  • Motorized Technical Sales Representative - Nyeri Town - 20 Positions at M-Gas

    M-Gas

    • Nyeri
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 7 hours ago
  • Motorized Technical Sales Representative - Karatina - 20 Positions at M-Gas

    M-Gas

    • Karatina, Nyeri County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 7 hours ago
  • Technical Sales Representative - Machakos - 30 Positions at M-Gas

    M-Gas

    • Machakos
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 7 hours ago
  • Technical Sales Representative - Karatina - 40 Positions at M-Gas

    M-Gas

    • Karatina, Nyeri County
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 9 hours ago
  • Logistics Technician - Machakos - 20 Positions at M-Gas

    M-Gas

    • Machakos
    About the Job To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones …
    • 9 hours ago
  • Business Development Executive

    Moland Media East Africa

    • Nairobi
    Job Summary We are an upcoming publishing company in Nairobi is seeking two (2) ambitious highly driven and passionate advertising sales executives to join the sales team to sell…
    • 23 mins ago

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