Submit CVs – Latest Recruitment at Transnep Insurance Brokers Ltd
Transnep Insurance Brokers Ltd
- Kenya
- Permanent
- Full-time
- Implement and update HR policies, procedures, manuals; ensure compliance with Kenyan labour laws
- Manage employee lifecycle: workforce planning, recruitment, onboarding, engagement, separation
- Coordinate performance management, appraisals, development planning
- Identify training needs; organize learning and development programs
- Support disciplinary procedures, conflict resolution, grievance handling
- Maintain employee records, contracts, documentation in HRIS
- Support payroll: compile HR data, verify leave/attendance, calculate salaries and deductions
- Administer benefits: insurance, pension, wellness; point of contact for queries
- Prepare HR reports: headcount, turnover, compliance, disciplinary metrics
- Ensure HR support for compliance: KRA, NSSF, NHIF, OSHA, regulatory bodies
- Participate in audits: provide documentation, clarify compliance and policies
- Foster culture: employee engagement, recognition programs, internal communication
- Degree in HR Management, Business Admin, or related field
- Certified Human Resource Professional (CHRP) or equivalent
- Knowledge of Kenyan Labour Laws and HR compliance
- Insurance sector experience (advantageous)
- Minimum 5 years in HR, preferably in insurance or financial services
- Prepare and review corporate and sales budgets; align with targets
- Track and reconcile income streams, bank, premium, and receivables
- Manage receivables, payables, disbursements, and partner incentives
- Generate financial reports; analyze profitability, revenue, and costs
- Support forecasting, variance analysis, scenario modeling, board papers
- Ensure regulatory compliance; support audits; maintain data integrity
- Maintain financial documentation: contracts, receivables, agreements
- Develop internal controls; prevent revenue leakage; ensure tax compliance
- Enforce financial policies; monitor expenditures; drive cost-efficiency
- Coordinate with underwriting and CRM on financial reporting accuracy
- Provide financial insights on strategy, pricing, compensation
- Ensure ERP accuracy for premiums, commissions, and brokerage income
- Monitor financial and operational KPIs
- Track investment and non-operating income through negotiations with banks to generate investment income and to ensure goal alignment
- Gather market intelligence; advise on investment opportunities
- Stay updated on financial regulations; ensure reporting compliance
- Degree in Finance, Accounting, or Economics
- CPA (K) or ACCA certification
- ERP systems knowledge (e.g., SAP, Birthmark)
- 5+ years in finance/accounting; 2+ in insurance or brokerage
- Financial modeling, insurance accounting, or risk management (advantageous)
- Drive new business acquisition across corporate, SME, and individual segments
- Prepare insurance proposals, quotations, and tender submissions
- Negotiate policy terms and premiums with underwriters
- Process policy renewals, endorsements, amendments; ensure client satisfaction
- Support clients on policy inquiries, endorsements, documentation, payments, and claims
- Assist claims team in negotiating problematic claims with insurers
- Monitor market, underwriting, and regulatory trends; recommend insurance solutions
- Provide production reports: pipeline status, retention, portfolio growth
- Build and maintain client, insurer, and stakeholder relationships; manage business pipeline
- Conduct policy reviews to align with evolving risk exposures
- Support business development via events, product launches, seminars
- Maintain client and policy records; ensure data integrity
- Collaborate with sales support, admin, and finance teams; uphold service standards
- Degree in Insurance, Risk Management, Business Admin, or related field
- Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
- 5+ years in general insurance (underwriting, brokerage, or sales)
- Drive new business acquisition across corporate, SME, and individual segments
- Prepare insurance proposals, quotations, and tender submissions
- Negotiate policy terms and premiums with underwriters
- Process policy renewals, endorsements, amendments; ensure client engagement
- Support clients on inquiries, endorsements, documentation, payments, claims
- Collaborate with claims teams; facilitate smooth processing and resolution
- Monitor market, underwriting trends, regulatory changes; recommend solutions
- Provide weekly/monthly production reports on pipeline, retention, portfolio growth
- Build and maintain long-term relationships for referrals and cross-selling
- Build and maintain strong relationships with insurers and other stakeholders
- Conduct periodic policy reviews to ensure alignment with client needs
- Support business development at events, product launches, seminars
- Maintain accurate client and policy records for auditing and renewals
- Work with sales support, admin, and finance to ensure service standards
- Degree in Insurance, Actuarial Science, Finance, Business Admin, or related field
- Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
- Strong knowledge of life products, underwriting, and regulations
- Proficiency in insurance software and CRM tools
- 5+ years in life assurance sales, underwriting, or client servicing
- Proven track record in business development and client retention
- Market and sell general insurance: motor, domestic, personal accident, travel, WIBA, individual medical covers, and SME-targeted covers
- Conduct client needs assessments; recommend personalized solutions
- Support full sales cycle: quotation, product explanation, policy comparison, documentation
- Facilitate client onboarding; ensure accurate documentation
- Educate on policy terms, coverage, premiums, and exclusions
- Support claims initiation; coordinate with internal teams and underwriters
- Maintain records: client interactions, sales, policies in CRM
- Follow up on renewals, lapsed policies, unpaid premiums
- Stay informed on product changes, underwriting updates, competitors, regulations
- Participate in marketing campaigns, promotions, community outreach
- Collaborate internally: underwriting, finance, customer service
- Build relationships with underwriters, aggregators, service providers
- Submit sales performance and pipeline reports
- Maintain and track retail client pipeline
- Contribute to the development and launch of unique retail products
- Degree in Business Admin, Marketing, or Insurance
- Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
- Minimum 3 years in a sales environment (preferably insurance)
- Proven track record of meeting/exceeding sales targets for all insurance products
- Identify, pursue and convert medical insurance opportunities from SME and Corporate clients
- Build & maintain strong client relationships, promote cross-selling
- Conduct client needs assessments; match plans to budgets and requirements
- Prepare quotations, proposals, and presentations tailored to client specs
- Coordinate onboarding; ensure accurate documentation and underwriting submission
- Post-sale support: policy terms, claims guidance, benefits consultation
- Facilitate product knowledge sessions, wellness talks, benefit orientations
- Negotiate competitive rates with providers and insurers
- Stay updated on market trends, regulations, and new products
- Proactively manage policy renewals and handle objections/escalations
- Support claims process; coordinate between clients, insurers, and providers
- Manage robust sales pipeline; track conversions and report performance
- Represent Transnep at forums, events, and strategic stakeholder meetings
- Maintain detailed CRM records and generate periodic sales reports
- Degree in Business Admin, Marketing, or Insurance
- Training in Health Insurance sales, healthcare management, underwriting (advantage)
- Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
- 3+ years in medical insurance sales or healthcare client service
- Experience in insurance brokerage or health insurance environment preferred
- Proven ability to meet sales targets and manage client portfolios
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