
Loan Officer and Recovery Officer at Inuka Africa ltd
- Kenya
- Permanent
- Full-time
- Loan Officers will be responsible for identifying potential clients, assessing their creditworthiness, training them on loan products, and ensuring proper loan disbursement and monitoring.
- Recovery Officers will focus on managing loan arrears, negotiating repayment plans, recovering overdue amounts, and maintaining healthy portfolio quality.
- Marketing and sales of loan products.
- Client training and capacity building.
- Client assessment and appraisal.
- Credit decision-making within set guidelines.
- Loan monitoring and portfolio management.
- Monitoring and following up on delinquent accounts.
- Negotiating and implementing repayment arrangements.
- Ensuring compliance with collection policies and procedures.
- Managing client relationships to encourage repayment and retention.
- Preparing recovery reports for management review.
- Minimum age: 24 years.
- Diploma in a Business-related discipline (degree is an added advantage).
- Strong interpersonal, negotiation, and communication skills.
- Experience in table banking, group lending, agribusiness, or credit industry is an added advantage.
- Ability to work with targets and strict deadlines.
- Good planning, analytical, and monitoring skills.
- Willingness to work in any part of Kenya.
- High integrity, honesty, and professionalism.
- Capacity to work long hours and in challenging environments.
- Strong analytical and problem-solving skills.
- Highly customer-focused with excellent interpersonal skills.
- Resilient, proactive, and a team player.
- Ability to multitask with minimal supervision.
- Creative, innovative, and decisive.
- Knowledge of the financial services sector.
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