QSSK-OPERATIONS EXECUTIVE

• Manage the recruitment process including identifying staffing needs, sourcing candidates, coordinating interviews, and onboarding new hires.

• Facilitate staff induction, orientation, and ensure smooth integration into organizational culture.

• Maintain accurate filing and retrieval of all HR and administrative records (both hard and soft copies).

• Track, consolidate, and report on staff leave, attendance, and HR data in collaboration with line managers.

• Oversee employee relations by addressing grievances, conducting investigations, resolving conflicts, and handling disciplinary procedures.

• Process payroll-related data including timesheets, leave balances, and ensure payroll accuracy.

• Manage staff performance management systems, including KPIs, goal setting, appraisals, feedback, and development plans.

• Organize staff meetings, prepare agendas, take minutes, and ensure action items are followed through.

• Prepare and submit monthly HR and administrative reports covering HR activities, compliance status, and project progress.

• Ensure compliance with Kenyan labor laws, statutory requirements (KRA, NSSF, NHIF), and internal company policies.

• Handle procurement requisitions, manage staff IDs, office supplies, and other resource needs for HR operations.

• Assess staff training needs and coordinate implementation of learning, development, and policy training programs.

• Draft reports, billing summaries, official correspondence, and maintain accurate records of HR and project documentation.

• Supervise administrative functions of staff on-site, ensuring tasks are completed efficiently and on time.

• Maintain the confidentiality, integrity, and security of all employee and operational records.

• Liaise with clients, statutory bodies, insurance providers, vendors, and external stakeholders as necessary.

• Assist in organizing employee wellbeing programs, company events, and welfare initiatives.

• Coordinate logistics for HR activities, trainings, interviews, and internal meetings.

• Identify skills gaps and develop closure strategies in collaboration with relevant departments.

• Ensure legal, contractual, and policy compliance for both staff and project activities.

• Participate in procurement planning and resource allocation for HR and administration.

• Foster a positive, engaging, and compliant work environment through effective communication and leadership.

• HR & Administration Manager

• Line Managers, Finance & Procurement Teams, Project Administrators

• Clients, Vendors, Statutory Bodies, Insurance Providers

• Bachelor’s Degree in Human Resource Management, Business Administration, or related field.

• Postgraduate Diploma in HR or Administration is an added advantage.

• Minimum 3 years’ experience in HR operations and administration roles.

• Membership in a recognized HR professional body preferred.

• Strong knowledge of Kenyan labor laws, statutory compliance, and HR best practices.

• Proficiency in MS Office, HRIS systems, and payroll software.

• Experience in outsourcing services, consultancy, or administrative coordination roles is an added advantage.

• Strong organizational, planning, and time management skills.

• Excellent communication and interpersonal abilities.

• High attention to detail, accuracy, and confidentiality.

• Sound problem-solving, decision-making, and conflict-resolution capabilities.

• Knowledge of payroll processing, compliance, procurement, and HR reporting.

• Ability to multitask, manage pressure, and meet tight deadlines.

Q-Sourcing Servtec