Head of Product, Airtel Money at Airtel
- Kenya
- Permanent
- Full-time
- Lead end-to-end product lifecycle management from ideation to launch and post-launch support.
- Identify customer pain points and opportunities through market research, data analytics, and user feedback.
- Prepare business cases, product requirements, user stories, and wireframes
- Collaborate with marketing, sales, and customer experience teams to develop go-to-market plans and customer adoption strategies.
- Ensure strong product positioning, pricing, and communication aligned with customer segments.
- Act as the voice of the customer and a central point of contact across cross-functional teams: technology, operations, legal, finance, and customer experience.
- Work closely with technology teams to ensure timely, high-quality delivery of product features
- Track and analyze product performance across key metrics (revenue, active users, churn, etc.
- Continuously optimize product features to drive usage, retention, and profitability.
- Monitor competitive landscape and adapt product strategies accordingly.
- Enforce culture of regulatory and policy compliance
- Bachelor's degree in Business, Technology, Finance, or related field. MBA is a plus.
- 5-7 years of experience in product management, with at least 3 years in mobile money, fintech, or digital financial services.
- Demonstrated success in launching and managing financial or digital products at scale.
- Experience working in agile product development environments.
- Customer-obsessed
- Agile and adaptive to change
- Results-oriented with a bias for action
- Innovative mindset with a focus on impact
Jobs in Kenya