
Stewarding Supervisor at Accor
- Kenya
- Permanent
- Full-time
- Oversee and coordinate the stewarding team, ensuring all duties are completed to the highest standards
- Maintain and monitor the cleanliness of kitchen areas, dishwashing stations, storage areas, and equipment
- Implement and enforce proper usage and storage of cleaning materials and chemicals according to safety protocols
- Supervise the operation and maintenance of dishwashing machines and cleaning equipment
- Develop and manage staff schedules to ensure adequate coverage during peak and off-peak hours
- Conduct comprehensive training sessions for new and existing stewards on hygiene, safety, and cleaning procedures
- Manage inventory of cleaning supplies and kitchen equipment, submitting requisition requests as needed
- Collaborate with kitchen and banquet teams to ensure timely delivery of clean equipment and utensils
- Perform regular inspections of kitchen areas to ensure compliance with hygiene and safety standards (HACCP or equivalent)
- Promptly report and address equipment malfunctions and maintenance needs
- Foster a positive work environment by promoting teamwork and motivation among the stewarding staff
- Handle guest or operational concerns related to kitchen hygiene promptly and professionally
- Continuously seek ways to improve efficiency and effectiveness in stewarding operations
- Minimum of 2 years of experience in stewarding or kitchen operations, preferably with supervisory responsibilities
- Comprehensive knowledge of hygiene, safety, and sanitation standards (HACCP certification is a plus)
- Strong leadership and communication skills with the ability to manage and motivate a team in a high-pressure environment
- Excellent problem-solving and decision-making abilities
- Proven track record of maintaining a clean and organized work environment
- Physical stamina to stand for extended periods and perform manual tasks
- Flexibility to work various shifts, including weekends and holidays
- Proficiency in time management and prioritizing tasks efficiently
- Customer-focused mindset with a commitment to maintaining high standards of cleanliness and hygiene
- Ability to collaborate effectively with various departments and team members
- Basic computer skills for inventory management and report generation
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