Modern Trade Supervisor / Team Leader at Grounded

Grounded

  • Kenya
  • Permanent
  • Full-time
  • 15 hours ago
Grounded is both a women- and family-run business. Our goal is to create healthy, sustainable homes through safer, eco-friendly products. Made in Kenya.Modern Trade Supervisor / Team LeaderWe are looking for a hands-on, results-driven Retail Supervisor / Team Leader t drive Tier 1 modern trade sales and ensure Grounded products are winning in-store. You'll manage our team of merchandizers, secure the best shelf placement, execute promotions, and unblock operational issues - making sure our brand stands out and sells through. You'll also be the key link between sales, marketing, and operations to keep modern trade partners happy and growing.What You'll Do
  • Sales & Account Management
  • Oversee Tier 1 modern trade accounts – like Carrefour, Chandarana, Naivas,
  • QuickMart, etc. ensuring listings are maintained and new opportunities are secured.
  • Work with buyers and store managers to secure premium shelf placement, secondary displays, and promotional space.
  • Plan and execute in-store promotions, launches, and seasonal campaigns in collaboration with the marketing team.
  • Track and report on sales performance by generating and sharing
  • comprehensive reports on team objectives, deadlines, and performance,
  • while providing actionable insights to improve sell-through.
  • Team Leadership & Merchandizing
  • Lead, coach, and manage a team of merchandizers to ensure perfect execution in-store.
  • Conduct regular store visits to check planogram compliance, stock levels,and display standards.
  • Train merchandizers on product knowledge, customer engagement, and Grounded SOPs.
  • Manage team schedules, performance reviews, and continuous improvement plans.
  • Operational Excellence
  • Act as the first point of contact to resolve any stock, invoicing, or delivery issues with modern trade partners.
  • Coordinate with logistics and production teams to ensure timely and accurate deliveries.
  • Ensure merchandising tools, POS materials, and promotional items are available and deployed effectively.
  • Monitor competitor activity, pricing, and promotional strategies; report and recommend counteractions.
What You'll Need
  • 3-5 years in FMCG retail sales, with strong exposure to Tier 1 modern trade.
  • Proven experience managing merchandizing teams.
  • Strong negotiation and relationship-building skills with buyers and store managers.
  • Excellent organizational and problem-solving skills; ability to unblock issues quickly.
  • Data-driven mindset - comfortable working with sales reports and KPIs.
  • A valid driver’s license and being okay with traveling between locations
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