HR Business Partner Operations at British American Tobacco (BAT)

• What are the key objectives and expectations from this role?

• Drive the delivery of the HR-Business aligned focus areas – attracting the best, investing in leaders, leadership for change & empowering the organisation.
• Facilitate the provision of effective and efficient HR tools, systems, processes & policies whilst ensuring an adequate level of their understanding by employees.
• Lead and facilitate change, based on initiatives arising from business transformations whilst supporting the business with embedding the desired culture: energised collaborative & agile.
• Provide professional advice and support to relevant business managers ensuring appropriate people management solutions are delivered.

• Business operations
• Deliver the HR-business aligned areas of focus within the operations function - attracting the best, investing in leaders, leadership for change - Change management, empowering the organisation.
• Lead HR strategy development and implementation for the function, focusing on identifying and prioritizing HR activities to drive business success.lop and drive the implementation of HR Commercial strategy within the wider HR agenda.
• Drive implementation of Integrated work systems HR Driven pillars (Organization, Leadership & Education)
• Drive specific projects identified as priorities from the HR strategy in order to improve business and organisational performance.
• Enhance an optimal business partnership & collaborator management between Line Managers and HR, ensuring an integrated business approach.
• Employee Relations
• Deliver and provide guidance on all people decisions, in order to enhance team performance, motivation & embed the energised, collaborative & agile culture.
• Lead and facilitate change and change management interventions timely and with minimal disruptions to business operations.
• Implement leadership development interventions to ensure that all employees are fully conversant with leadership capabilities and operating at the right passages.
• Ensures that the relationship between BAT and employees is led appropriately with a clear and open framework underpinned by compliant organisation policies and practices.
• Stakeholder Engagement
• Continuously engage with the relevant collaborators to secure their partnership and support in the realization of strategic objectives.
• Lead in ensuring that line managers are trained and refreshed on internal policies & processes related to disciplinary & grievance handling.
• Build & maintain working relationships with key partners – HR specialist services (Reward, Organisational Effectiveness & Talent] and HR transactional shared services to ensure a high level of service excellence and support for the Operations function.
• Develop strong networks with HR Business Partners for Operations within the East & Southern Africa Area & across the Region to leverage on alignments, borrow & share best practises and eliminate any duplication of efforts.
• Ensure consistent and regular benchmarking with comparator companies.

• General skills required
• Learning agility, ability to work with minimal supervision and delivery within tight deadlines.
• Highly analytical & organised, structured in approach, bold, courageous and resilient.
• Ability to lead pressure and coping with a changing environment.
• Strong influencing, communication & collaborator management capabilities.
• Ability to develop strong networks at all levels of the organisation as well as externally with the relevant collaborators.

• An understanding of key business challenges and an ability to find opportunities where the HR function can make a difference.
• Solid understanding of HR practices within other benchmark/comparator companies and ability to implement key ltakeaways
• Ability to demonstrate the understanding of the business to provide HR solutions and services that a coordinated with the goals of the business strategy.

• Degree holder in any business field within HR post qualification - candidates from other fields with proven experience are encouraged to apply.
• At least 8 years' working experience, out of which 3 years have been at managerial level within an FMCG or lively environment.
• Industrial and Employee Relations experience, sound knowledge of employment Laws and Legislation.

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