Hot Air Balloon Operations Manager at Little Kitchen Help Ltd
Little Kitchen Help Ltd
- Kenya
- Permanent
- Full-time
- Oversee day-to-day balloon operations, including flight planning, scheduling, and logistics
- Manage and supervise balloon pilots, ground crew, and support staff
- Ensure compliance with local aviation laws and international safety standards
- Develop and implement operational procedures to optimize safety, efficiency, and customer satisfaction
- Coordinate maintenance and inspections of balloon equipment and vehicles
- Conduct risk assessments and enforce safety protocols across all operations
- Liaise with local authorities, air traffic control, and other regulatory bodies as needed
- Support marketing and guest relations efforts to enhance the customer experience
- Monitor and report on operational performance, incidents, and resource utilization
- Train and mentor staff to maintain high standards of professionalism and service
- Prior experience managing balloon operations is essential
- Balloon pilot license or experience as a balloon captain is preferred
- Deep understanding of aviation safety, weather conditions, and airspace regulations
- Excellent leadership, communication, and organizational skills
- Ability to work under pressure and make quick decisions in dynamic environments
- Comfortable working in remote areas and coordinating logistics in the field
- Proficiency in basic computer and reporting tools
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