Customer Success Associate at SENRI Ltd. (Africa Incubator Ltd.)

SENRI Ltd. (Africa Incubator Ltd.)

  • Kenya
  • Permanent
  • Full-time
  • 1 month ago
SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation.ÂCustomer Success AssociateScope of work
  • Support corporate customers to utilize our service
  • Lead training with new customers (incl. product setup)
  • Check the usage of sales reps to identify who’s using / not using
  • Communicate with sales reps in case they have any challenges in the usage
  • Solve challenges of customer (manager) satisfaction
  • Send reports accordingly
  • Other administrations
Working conditions
  • Working hours : 8:30-17:30
  • Working day: Monday - Friday
  • Compensation to be discussed based on his/her capability and experience
  • Probational period will be 3-6 months
  • Long-term employment decision to be made by the end of this period
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