Service Skills Development Manager – MAI at Buhler Group

Bühler View all jobs

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
The Swiss-based family owned company Bühler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Bühler mills, around 50% of all car taillamps or headlamps are getting metallize…Service Skills Development Manager – MAIThis is where you’ll excel
  • Develop and execute a strategic roadmap for the skill development of Field Service Engineers aligned with business objectives.
  • Identify key areas for improvement and create action plans to address skill gaps.
  • Lead the design and implementation of skill development programs, covering technical competencies, customer service excellence, and industry-specific knowledge.
  • Facilitate mentorship programs and provide ongoing coaching to Field Service Engineers for continuous improvement.
  • Foster a culture of collaboration and knowledge sharing within the team.
  • Establish performance metrics and evaluation mechanisms to assess the effectiveness of skill development initiatives.
  • Collaborate with the HR, Training Managers, Operations and the Business Academies to ensure alignment of skill development initiatives with organizational goals.
These are the skills you’ll need
  • Bachelor’s degree in Business Administration or Engineering.
  • Minimum 8-10 years of experience in the relevant field.
  • Proven experience in leading skill development programs for field service or technical roles.
  • In-depth knowledge of Buhler technologies and equipment.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to analyse training needs and design targeted skill development programs.
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