Receptionist - Nairobi at CBRE Excellerate

CBRE Excellerate

  • Nairobi
  • Permanent
  • Full-time
  • 5 days ago
Main purpose / objective of the position:
  • To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the office. General administrative tasks will also form part of this position as part of support to the entire team.
Decision making authority:
  • Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.
Experience / Education:
  • GR12 or equivalent and at least 2 years relevant experience.
Skills required:
  • Telephone skills; General Administrative skills; computer literacy (MS Office, particularly Outlook and Word); Ability to Multi-task; Interpersonal skills.
Knowledge required:
  • Switchboard
  • Policies & Procedure
  • Basic SHE experiences
  • Managing access control
  • Multi lingual – English a pre requisite
  • Background in working within the heavy industrial manufacturing industry is advantageous
  • Drivers license code 8
Competencies required:
  • Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self Confidence; Tolerance for Routine.
Major drivers of work volume:
  • Sophistication of switchboard equipment; number and complexity of incoming calls.
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