Claims Assistant- Contract at APA Life Assurance Company Ltd
APA Life Assurance Company Ltd
- Kenya
- Permanent
- Full-time
- Analyzing excel claims schedule, correlating and cleaning of data
- Registration of NHIF / NPS insurance claims notifications
- Continuous timely updating and review of claims reserves to ensure maintenance of accurate reserves
- Processing of NHIF / NPS payments and updating of EDMS documentation.
- Sharing of remittance advices and other information with co-insurers, leaders and other partners.
- Reconciliation of paid invoices with co-insurance leaders and facultative reinsurers.
- Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
- Handling any complaints associated with claims.
- Ensuring that claim costs are kept to the bare minimum.
- Adhering to legal requirements, industry regulations and customer quality standards set by the company.
- Attention to details in claims reported.
- Any other assigned tasks within the department and the company at the discretion of the management.
- Bachelor's degree in Commerce/business or an equivalent.
- Data Analytical skills.
- Expertise in MS Office Excel.
- Interpersonal, communication and administrative skills
- Ability to manage competing priorities and deliver high-quality work within set tight timelines.
- Diploma in Insurance
- Entry level
- Demonstrable experience in data analysis
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