Claims Assistant- Contract at APA Life Assurance Company Ltd

APA Life Assurance Company Ltd

  • Kenya
  • Permanent
  • Full-time
  • 1 month ago
Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks …Claims Assistant- ContractKEY PRIMARY RESPONSIBILITIES
  • Analyzing excel claims schedule, correlating and cleaning of data
  • Registration of NHIF / NPS insurance claims notifications
  • Continuous timely updating and review of claims reserves to ensure maintenance of accurate reserves
  • Processing of NHIF / NPS payments and updating of EDMS documentation.
  • Sharing of remittance advices and other information with co-insurers, leaders and other partners.
  • Reconciliation of paid invoices with co-insurance leaders and facultative reinsurers.
  • Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines
  • Handling any complaints associated with claims.
  • Ensuring that claim costs are kept to the bare minimum.
  • Adhering to legal requirements, industry regulations and customer quality standards set by the company.
  • Attention to details in claims reported.
  • Any other assigned tasks within the department and the company at the discretion of the management.
ACADEMIC QUALIFICATIONS
  • Bachelor's degree in Commerce/business or an equivalent.
JOB SKILLS AND REQUIREMENTS
  • Data Analytical skills.
  • Expertise in MS Office Excel.
  • Interpersonal, communication and administrative skills
  • Ability to manage competing priorities and deliver high-quality work within set tight timelines.
PROFESSIONAL QUALIFICATIONS
  • Diploma in Insurance
EXPERIENCE
  • Entry level
  • Demonstrable experience in data analysis
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