
Expert Marketing Operations Coordinator at IQVIA
- Nairobi
- Permanent
- Full-time
- Coordinate timely production and deployment of promotional materials aligned with brand strategy
- Manage artwork, translations (FWA), regulatory approvals, and content uploads across Veeva CRM, WhatsApp, Email, and Website
- Support digital activation: upload expert media plans on Lumina, track metrics with agencies, manage webinar logistics and content approvals
- Track execution outcomes and compile performance reports to inform future activities
- Conduct quarterly compliance monitoring
- Track expert budget and manage purchase orders
- Oversee sample management: RFP approvals, warehouse coordination, and field team support
- Assist field team activities: activation tracking, promotional meetings coordination, and training session organization
- Support HCP and Association engagements: invoicing and payment follow-ups
- Bachelor’s degree in a biological science or equivalent experience
- Minimum 3 years’ experience as a medical representative (preferred)
- Background in marketing, brand management, or agency roles
- Strong communication skills in English; proficiency in French is an advantage
- Excellent administrative, organizational, and interpersonal skills
- Creative and analytical mindset
- Team-oriented and collaborative
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