Head of Hardware Section at Pergamon Group Ltd

Pergamon Group Ltd

  • Kenya
  • Permanent
  • Full-time
  • 26 days ago
Pergamon Group Ltd, a fast growing ICT Company which has operations in Kenya, Rwanda and Tanzania is seeking recruit young and energetic persons to fill in the above mentioned position to work in its Kenyan office.Head of Hardware SectionReporting to the Technical Manager, the individual will be responsible for:
  • Handling complex electronic repairs through component-level troubleshooting, soldering, and calibration
  • Managing team escalations and performing level 3 repairs
  • Maintaining accurate service logs, repair reports, and parts inventory
  • Executing firmware/BIOS recovery, bootloader fixes, and basic data recovery, where applicable
  • Providing technical support and communicating effectively with clients regarding diagnosis, repair processes, and timelines
  • Coordinating team activities and supporting daily duty allocation
  • Strong teamwork and leadership skills
  • Developing and mentoring junior team members
Requirements
  • KNEC Diploma or Higher National Diploma in Electrical and Electronics or a related field
  • Minimum of 3 years’ proven experience in motherboard/component-level repairs
  • Proficiency in hardware troubleshooting, soldering, and use of rework stations
  • Ability to read and interpret board schematics and circuit diagrams
  • Familiarity with BIOS/UEFI repair tools, flashing tools, and testing software
  • Strong attention to detail, good documentation skills, and the ability to work independently
  • Demonstrated teamwork and leadership abilities
  • Networking skills will be an added advantage
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