Level 2 Technical Support Engineer at Vilcom Networks Limited

Kenya
Permanent
Full-time

2 months ago

Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operationLevel 2 Technical Support EngineerMINIMUM QUALIFICATIONS:

Bachelor’s degree in IT, Computer Science, additional technical certifications (CCNA, CCNP/equivalent) or related field (preferred)

MINIMUM EXPERIENCE

Experience in a technical support role
Strong analytical and problem-solving abilities
Ability to work independently & collaboratively Familiarity with ticketing systems & CRM software

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