Content Manager at African Management Institute (AMI)
AMI
- Kenya
- Permanent
- Full-time
- Support in the content development process (courses, toolkits and tools)
- Project management support to content production and translation project (managing the translation team - which includes sourcing of people and preparing all resources for translation)
- Building and improving content processes (e.g., testing plan, Quality Assurance process, Asset management sheet, feedback process, communication plan)
- User support both internal and external
- Course and Resource administration which includes creating/publishing, editing, archiving, testing and managing the courses and/or key resources on AMI's learning technology platform and Google Drive
- Review and improve AMI's library of content to drive the adoption of AMI content; define, create, and manage libraries of practical tools.
- Management of quality assurance processes for content, including final publication of assets, archive (Back-up) of all content, tagging of assets for storage, and maintenance of content libraries.
- Define, document and manage AMI quality assurance processes for all content.
- Upload, tag and publish final content within the learning platform, including development of formal and informal assessments.
- Process management and content tracking. Support to implement coding and tracking for all content assets.
- Support to develop and track user analytics within courses to identify popular courses, content and priorities for ongoing content development.
- Experience creating and managing digital assets
- Graduate Degree in communications, marketing, digital media, education, learning/instructional design or related field. Significant experience will be considered in lieu of graduate degree level qualification.
- 3+ years experience in content development (in the learning industry) strongly recommended.
- Experience in project management is strongly recommended.
- Experience in marketing and designing an asset.
- Content development / design | Develops content, including scoping, development, (some) design and editing/review
- Project Management & Detail oriented| Creates and maintains sequencing of projects, prioritization and multi-tasking. Attention to detail, strong organizational skills
- Communication | Excellent interpersonal skills. Excellent oral, written and visual communication skills. Ability to work independently and as part of a team
- Writing skills | Requires excellent writing skills and ability to research, analyse and synthesise information
- Digital Media Production | Knowledge of design software. Ability to create visual representations of concepts. Ability to grasp new technology quickly
- Personal | Motivated, self-starter, independent worker
- Managing people and processes | Manage team, manage tight timelines
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