Scheme Loan Admin Officer Job I&M Bank

  • Kenya
  • Permanent
  • Full-time
  • Just now
The incumbent will be responsible for providing administrative support to Workplace Banking Schemes through invoicing, reconciliations, portfolio management and early debt collection management.Key responsibilities:The Incumbent will report to the Workplace Banking Lead and will be responsible for:
  • Timely and accurate preparation of schedules for invoicing and submitting the same to scheme companies.
  • Following up on the invoices to employers to ensure 100% adoption.
  • Thorough real time reconciliation of schedules to determine dropped/under-booked loans and engaging with employers on cause or reinstatement.
  • Timely preparation of reports of dropped loans and determining the route cause for dropped loans with a view of taking corrective measures.
  • Monitoring and following up of payments due from schemes, facilitating application of the funds and subsequent reconciliation.
  • Maintaining a monthly tracker of loan repayment funds receipt and application.
  • Preparing a monthly report on invoice adoption.
  • Executing rollovers or restructures for qualifying Check off loans to stop further regression.
  • Facilitation of refunds/misrouted funds to the employer and other payments to ensure a nil balance GL suspense.
  • Reconciling schedules for salary processing for Government of Kenya.
  • Responsible for stop orders issuance for schemes as a risk control officer.
  • Following up on payments of existing customers who migrate to employers with no existing Memorandum of Understanding with the bank for continued remittance.
  • Ownership and follow through for resolution of customers who have disputed deductions.
  • Maintaining excellent Relationships to with all the scheme companies.
  • In liaison with WPB RM, ensure good performance of allocated portfolio in terms on Portfolio at Risk and Non-Performing Loans.
  • Monitoring of allocated portfolio to curb and cure any arrears and early vintages in good time.
  • Identify and document any risk associated with allocated portfolio and raise concerns with the team leader with a view of mitigating the risk.
  • Responsible for reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies & procedures.
  • Takes primary responsibility for managing and minimizing the inherent and potential Risks
  • Embracing a culture of Pamoja, support for each other and commitment to the branch and the Bank goals and aspirations
Qualifications and Competencies
  • Bachelor's degree from a recognized institution
  • Minimum of 1 years working experience in the Banking Industry; with relevant experience in portfolio management, scheme loan administration duties and risk management.
  • Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
  • Able to apply financial knowledge and skills to achieve business goals.
  • Able to identify and minimize potential and inherent risks.
  • Proficient in the use of Banking and office management systems, Advanced excel knowledge a must with demonstrated experience in dealing with large data.
  • Focused and able to spot business opportunities
  • Building networks and maintaining strong relationships
  • Has passion and drive to achieve results under difficult circumstances.
  • Strong interpersonal skills to manage stakeholders at all levels
  • Good problem-solving skills.
  • Analytical skills and attention to detail
  • Strong oral and written communication skills
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