School IT Support at Reeds Africa Consult

Reeds Africa Consult

  • Nairobi
  • Permanent
  • Full-time
  • 6 days ago
Job Description
  • Perform general clerical duties such as photocopying, filing, scanning documents, and maintaining a log of all photocopy and printing requests.
  • Manage resource rooms, laboratories, and equipment, ensuring they are well-organized, properly maintained, and readily available. Liaise with lab technicians or subject teachers as required.
  • Oversee allocation of resources (e.g., speakers, projectors, IT equipment) to support academic and extracurricular activities.
  • Capture photos or coordinate photography during school events, both within and outside the school.
  • Manage, control, and maintain the school’s PA system and IT equipment (computers, projectors, printers, Wi-Fi), ensuring they are safe, functional, and available upon approved request.
  • Provide support to all school IT matters to staff and students, including troubleshooting computer, printer, projector, and connectivity issues.
  • Assist in setting up presentations, audio-visual equipment, and digital platforms for classes and school events.
  • Support the planning and execution of school events, including sports days, cultural activities, and parent-teacher meetings.
  • Set up and dismantle event spaces, ensuring all necessary materials and IT/AV equipment are available.
  • Provide excellent customer service to parents and guardians, addressing inquiries promptly and professionally.
Job Requirements
  • Diploma in IT, or a related field.
  • Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint.
  • IT skills: troubleshooting computer hardware/software, printers, projectors, and internet connectivity etc.
  • Strong administrative and organizational skills.
  • High level of accuracy, attention to detail, and a methodical approach.
  • Ability to multitask and manage competing priorities effectively.
  • Excellent communication and interpersonal skills.
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