Expert Marketing Operations Coordinator at IQVIA

IQVIA

  • Kenya
  • Permanent
  • Full-time
  • Just now
IQVIA, formerly Quintiles and IMS Health, Inc.,is an American multinational company serving the combined industries of health information technology and clinical research. It is a provider of biopharmaceutical development and commercial outsourcing services, focused primarily on Phase I-IV clinical trials and associated laboratory and analytical services,…Expert Marketing Operations CoordinatorOur client is seeking a proactive and detail-oriented Expert Marketing Operations Coordinator to join the Expert team. This role is pivotal in supporting strategic brand and functional initiatives, ensuring seamless coordination across marketing operations, digital activation, sample management, and compliance.Key Responsibilities:
  • Coordinate timely production and deployment of promotional materials aligned with brand strategy
  • Manage artwork, translations (FWA), regulatory approvals, and content uploads across Veeva CRM, WhatsApp, Email, and Website
  • Support digital activation: upload expert media plans on Lumina, track metrics with agencies, manage webinar logistics and content approvals
  • Track execution outcomes and compile performance reports to inform future activities
  • Conduct quarterly compliance monitoring
  • Track expert budget and manage purchase orders
  • Oversee sample management: RFP approvals, warehouse coordination, and field team support
  • Assist field team activities: activation tracking, promotional meetings coordination, and training session organization
  • Support HCP and Association engagements: invoicing and payment follow-ups
Qualifications & Skills:
  • Bachelor's degree in a biological science or equivalent experience
  • Minimum 3 years' experience as a medical representative (preferred)
  • Background in marketing, brand management, or agency roles
  • Strong communication skills in English; proficiency in French is an advantage
  • Excellent administrative, organizational, and interpersonal skills
  • Creative and analytical mindset
  • Team-oriented and collaborative
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