Director, Global Data Quality, Insights & Reporting at Splash International

Splash International

  • Kenya
  • Permanent
  • Full-time
  • 2 months ago
Splash is a social justice organization committed to the poor, an international development agency disciplined around urban economies, a social enterprise dedicated to putting ourselves out of business, and a safe water company focused on children. Put this odd combination together and exciting things are happening.Director, Global Data Quality, Insights & ReportingRoles & Responsibilities
  • Salesforce & Data Management
  • Oversee and maintain program-related data in Salesforce, ensuring accuracy, consistency, and accessibility.
  • Identify data quality issues, conduct root cause analysis, and implement improvements.
  • Customize and optimize Salesforce in collaboration with program leads and the technology team.
  • Set architectural standards and approve major system enhancements, integrations, and workflows.
  • Data Analysis & Reporting
  • Develop methods for tracking progress against program goals and key indicators.
  • Lead Tableau dashboard creation for internal learning, decision-making, and donor reporting.
  • Ensure clear, audience-specific data visualization and communication.
  • Training & Capacity Building
  • Design and oversee a global data literacy and capacity-building strategy.
  • Work closely with Splash's Regional Impact & MLE team members to define, improve and implement Impact & MLE processes and protocols.
  • Create and update training materials on system use, reporting functionality, and data standards.
  • Train and mentor staff and implementation partners on proper data entry and analysis.
  • Cross-Functional Collaboration & Governance
  • Act as a bridge between Impact & Programs, Business Development, Finance/Ops and Technology teams on matters related to data systems and our technology stack.
  • Oversee data governance and ensure adherence to quality standards.
  • Support grant reporting and government data-sharing requirements.
QualificationsEducation & Experience
  • Bachelor’s degree in a relevant field (or equivalent work experience).
  • 5+ years in data management, with 3+ years in a Salesforce-focused role.
  • Demonstrated experience developing and implementing organizational data strategies.
  • Technical Expertise
  • Salesforce Administrator Certification or Platform App Builder experience required.
  • Proficiency in Tableau (or similar tools) for data visualization.
  • Strong understanding of database structure, content management, and data governance.
  • Soft Skills
  • Excellent organizational, analytical, and communication skills.
  • Ability to train and mentor diverse teams, including remote and international staff.
  • Passion for data accuracy and impact-driven decision-making.
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