Business Development Officer Job (45K)

• Monitor hospitality trends, competitor activity, client and company, sector and geographic trends, draw conclusions, assess implications and prepare marketing and research reports.
• Identify customer needs and how they are being met

• Collaborate with their Marketing department in the creation and execution of the Hotels' marketing strategic plans.
• Contribute to the development of business plans and work with the Operations manager/General Manager to execute business development initiatives.
• Support the Their Brand Committee in the management of the Their brand.
• Track industry news for opportunities/issues.

• Identify new and follow up business opportunities for Their Resort.
• Manage the pitch/proposal-development process from start to finish.
• Identify or create client/prospect outreach development tools such as one-on-one meetings, seminars and speaking engagements, events, sponsorships, client alerts, newsletters, fact sheets and other direct client communications.
• Develop, tailor and deliver content for RFQs/pitches and client presentations.

• Based on scientific research above, advise the Board on new products and services, set prices, targets and oversee launch upon approval
• Monitor the product performance until it’s fully established and it meets its set targets

• Advise the Management and the Board on client needs.
• Collect and monitor feedback and maintain a high degree of client satisfaction.
• Track complaints from their clients to resolution.
• Participate in matter review meetings to identify and track opportunities for improving client satisfaction.
• Building and maintaining relationships
• Negotiating and closing deals
• Representing them in business-related forums and expos.

• Oversee the development and printing of all marketing collateral.
• Ensure that their website is up to date, fully functional and representative of the brand.
• In collaboration with the IT Department, manage their social media channels, including engagement, postings and analytics
• Identify opportunities for thought leadership and other marketing and campaign ideas to increase brand awareness within the practices.

• Prepare event plans and checklists as per their business development calendar.
• Collaborate with the marketing department to actualize events
• Serve as point of contact for professional conferences, sponsorships and seminars.

• Collaborating with other departments
• Managing contracts

• Track and report on the actual number of wins/losses and reasons for them.
• Collect and archive matter/case summaries and all related information for use in pitches/RFQs, bios, website, annual review, etc.
• Assist with assessing/recommending priorities for BD plans/budget, track budgets throughout the year and make recommendations to optimize limited resources.
• Manage all business development processes and procedures.
• Perform other business development duties as instructed by the Management and the Board.

• Diploma in hospitality, marketing or related field
• Proficiency in Website and Social Media platforms and analytics
• At least 3 years' experience in Business Development, Sales and/or Marketing.
• Relationship Management
• Team leadership and problem solving
• Excellent Communication skills, Attention to detail and organizational skills
• Poised to work under pressure with high energy, drive and minimal supervision
• Self-starter with a high degree of resourcefulness requiring minimal supervision

• Execution of the Firm's Marketing Strategy and Plans
• Timely and accurate handling of RFP responses and client presentations
• Proper handling of the Firm's internal and external events
• Positive growth in market penetration, brand strength and social media engagement
• High levels of client conversion and satisfaction, Work Environment & Equipment
• Use of computer and telephone
• Work for long hours

Corporate Staffing