Product Manager - Insurance at Nimrod.Careers

Nimrod.Careers

  • Nairobi
  • Permanent
  • Full-time
  • 1 day ago
The ideal candidate will lead the strategy, development and lifecycle management of insurance products across Retail/ Corporate/ Group/ Partnership verticals. The role will collaborate across business units, technology teams and partners to define and deliver innovative, customer-centric insurance offerings, leveraging digital platforms, APIs and seamless UI/UX.The Product Manager will act as a the primary owner of the product backlog, driving initiatives in agile sprints while ensuring alignment with business and regulatory requirements.ResponsibilitiesProduct Strategy & Vision
  • Develop product vision, roadmap, and go-to-market strategy for the assigned insurance segment.
  • Identify customer needs, market gaps, and competitive trends to shape product direction.
  • Translate business objectives into product initiatives with clear KPIs and success criteria.
  • Champion embedded insurance and platform-based distribution models.
  • Define API-based integration opportunities with bank platforms, fintechs, telcos and third-party partners.
Product Development & Management
  • Lead end-to-end product lifecycle from ideation, design, build, test, deploy and iterate.
  • Collaborate with UX/UI designers to ensure intuitive, responsive, and user-friendly insurance experiences.
  • Own the product backlog; manage requirements, prioritize features, and deliver stories in agile sprints.
  • Drive technical discussions around insurance APIs, payment integrations, and digital claims workflows.
  • Align product development with regulatory frameworks, compliance controls, and risk assessments.
  • Define and monitor product performance through dashboards, usage analytics, and customer feedback loops.
Performance & Change Management
  • Measure product adoption, profitability, and customer engagement through defined KPIs.
  • Lead rollout planning, change communication, and training support to internal users and partners.
  • Champion continuous improvement through customer feedback and performance data.
  • Support user onboarding and internal adoption of new insurance solutions and portals.
Risk & Compliance
  • Ensure that insurance products adhere to industry regulations, underwriting standards and AML/KYC compliance.
  • Work closely with legal, risk, and actuarial teams to align product features with internal risk appetite.
  • Participate in product reviews and audits; maintain strong documentation and governance.
Stakeholder Management
  • Act as the single point of accountability for product delivery to internal and external stakeholders.
  • Work closely with distribution teams (Branches, Agents, Digital Channels, B2B Partners) to drive uptake.
  • Align with IT, Operations, Underwriting, Claims, Marketing, and Legal to ensure seamless delivery.
  • Provide regular product status reports, roadmap updates, and strategic inputs to leadership.
Market Research & Customer Insights
  • Conduct market and competitor research to validate product features and pricing strategies.
  • Gather customer insights through surveys, interviews, and behavioral data analytics.
  • Use product feedback to refine offerings and identify cross-sell/up-sell opportunities.
Qualifications - Essential Knowledge
  • Deep domain expertise in insurance products Life, General, Bancassurance, Microinsurance or Health.
  • Understanding of embedded insurance models, API-based insurance ecosystems and partner platforms.
  • Strong knowledge of product lifecycle management in agile environments.
  • Solid grasp of digital product principles, UI/UX best practices, and customer-centric design.
  • Knowledge of regulatory frameworks governing insurance in East Africa.
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