Country MEAL Manager – Unlocking Opportunities Project at Handicap International (HI)

• Manager as a role model: embodies HI’s values on a daily basis.
• Manager as coach for meaning: understands the strategy, makes it explicit, translates it into operational objectives for his or her team, leads the necessary changes. Gives meaning to each management action. Encourages inter and intra departmental exchanges of practice. Encourages innovation and risk-taking.
• Operational manager: organizes the operational management of his or her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.
• Manager 1st HR & Coach: contributes to the development of his or her staff, creating the conditions for their commitment, professionalism and attachment to HI. Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behavior.

• Contributes to defining MEAL and Information Management action plan, implements this action plan and then monitors it;
• In close collaboration with the Program/ Regional MEAL Manager and the project managers, ensures the implementation of systems for monitoring, data collection, information management, evaluation, accountability to affected populations, learning and knowledge management that are adapted to the intervention context and enable compliance with HI standards;
• Forwards to the Program / Regional MEAL manager any information or difficulties that could help to improve these systems.
• Helps drive the performance of the MEAL Department.
• Participates in strengthening the MEAL/IM skills of partners.

• Trains and accompanies project managers in the Project Quality Policy methodology guidelines and their application on the program;
• Ensures the proper planning and implementation of essential project management processes on each project.
• Ensures the systematic drafting of monitoring plans and the regular monitoring of project indicators.
• Provides project managers and partners with technical support and trains project teams and surveyors in monitoring methods and conducting surveys. In particular, supports the design of questionnaires and survey protocols.
• According to the needs and monitoring plans, contributes to certain surveys or monitoring activities through supervision or direct implementation.

• Develops databases as required and ensures the recording and processing of data for the surveys implemented;
• Contributes to the compilation of needs for data analyses and to the creation of dashboards;
• Ensures access to relevant internal and external operational information for all staff.
• Ensures that evaluation activities are carried out, including annual self-evaluations and follow-up to internal evaluations.
• Ensures that feedback sessions on the findings of evaluations are held with the beneficiaries and other stakeholders in the projects.

• Helps to define the accountability to affected population framework at country level and is responsible for its implementation according to HI's recommended standards.
• Is responsible for ensuring the affected population and key stakeholders are consulted about the accountability mechanisms.
• Sets up the feedback and complaints management system for each project.
• Is responsible to ensure effectiveness and efficiency of the system.
• Provides regular feedback to the Program / Regional MEAL manager on the accountability mechanisms in place to enable the continuous improvement of interventions.

• Is responsible for implementing processes and methods for collecting, analysing, modelling and ownership of the knowledge produced, in accordance with the frameworks defined by the Program / Regional MEAL manager.
• Contributes to the analyses of the information collected and the knowledge produced to strengthen collective learning.
• Ensures the sharing of knowledge produced internally on the program and more broadly at organization level by using HI Library.

• Represents HI's MEAL and IM expertise in all relevant networks in his or her geographical area of intervention.

• Contributes to the program's emergency preparedness actions and, in an emergency, adapts his or her working methods to contribute to an effective humanitarian approach by HI.

• Minimum of a Bachelor's degree in Arts/social work, Humanitarian Affairs, International Development, Public Health, Monitoring and Evaluation, Statistics, Epidemiology, Demography, Project Management or related field. A Masters or Post Graduate Diploma in M&E, Project Management or related field is an added advantage.
• Minimum 5 years relevant work experience in a similar role.
• Good knowledge & experience of both quantitative and qualitative research methods.
• Excellent proficiency and experience using Excel, one or more statistical software packages, information management systems and data visualization applications (e.g. Power BI).
• Solid knowledge of the Logical Framework.

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