Head of Employee Relations and Welfare at Kenya Tea Development Agency (MS) Ltd
Kenya Tea Development Agency (MS) Ltd
- Kenya
- Permanent
- Full-time
- Reporting to the Group General Manager of Human Resources & Administration, the successful candidate will be responsible for management and implementation of the KTDA Group employee relations strategies to ensure harmonious and conducive workplace relationships; staff disciplinary and grievance handling policies and procedures, dispute resolution and employee welfare scheme.
- Developing and maintaining effective communication strategies to educate staff and line managers in industrial relations issues within the KTDA Group
- Ensuring maintenance of employee relations policies that enhance industrial peace.
- Managing Collective Bargaining Agreements (CBA) negotiation process and implementation within the KTDA Group.
- Identifying and expanding common areas of interest between staff and management and determining strategies to optimize staff productivity.
- Implementing the disciplinary and grievance handling policies and procedures within the KTDA Group taking into account the applicable laws, organizational values, operational policies and procedures.
- Developing, managing and maintaining relationships with internal/external customers on HR matters.
- Implementing the Group HR policies, procedures and processes and providing expert guidance and issues arising thereof.
- Formulating input to the Group HR strategy relating to particular business units, executing the annual departmental strategy and business plans within the Group HR strategy.
- Developing and maintaining recognition, wellness schemes and interventions to recognize staff/teams' contributions that support delivery of business objectives in line with organizational values.
- Accounting for the departmental/sectional risk and governance and developing and maintaining risk and compliance controls, processes and documents related to employee relations within the KTDA Group.
- Interpreting and applying national labour laws and updating the Organizations' HR policies, procedures and regulations to be in harmony with the national requirements.
- Developing and maintaining harmonious and productive labour relations within the KTDA group.
- Instituting and operating fair and effective procedures for dealing with all staff disciplinary processes.
- Handling trade disputes to conclusion including court presentation and representation, and dealing with individual grievances.
- Ensuring that employers comply with trade partners' HR related certification requirements.
- Providing counselling services to employees, recommending necessary training for others and making referrals to external counsellors.
- Co-ordinating activities and functions relating to Staff welfare.
- Developing work plan and budgets for the department for approval.
- Overseeing the execution of departmental work plan and budgets.
- Overseeing performance management of staff in the department.
- Identifying training needs for the departmental staff.
- Mentoring and coaching staff within the department.
- Identifying procurement needs of the department.
- Preparing and submitting all monthly, quarterly and annual reports.
- Bachelor's degree in Human Resource Management/Business Administration or related field.
- Minimum of ten (10) years of progressive working experience, of which 5 years must be in industrial relations in a comparable firm.
- Master's Degree in a business related field is an added advantage.
- Higher National Diploma in Human Resource Management.
- A certified Member of the Institute of Human Resource Management (IHRM).
- Must have an excellent understanding of Kenya labour laws and employment Act.
- Must possess a high degree of confidentiality and excellent negotiation skills
- Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector
- Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships
- Must have ability to plan, organize, implement and evaluate departmental goals
- Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
- Must have high standards of integrity and ethical practice
- Should have problem solving and decision making abilities
- Should be an effective communicator with the ability to handle both internal and external communication
- Should have effective people management and conflict resolution skills
- Must have knowledge in use of MS office packages
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