IT Services & Infrastructure Officer at Kilimall

Kilimall View all jobs

  • Nairobi
  • Permanent
  • Full-time
  • 3 days ago
  • Apply easily
KEY RESPONSIBILITIES
EDUCATION REQUIREMENTS
  • Ensure stable power and network across sites; manage ISPs and monitor uptime
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Support warehouse systems (WMS, scanners, printers) and resolve issues fast
Experience
  • Set up and maintain office devices; manage device lifecycle
  • Minimum 5 years of experience in IT operations, infrastructure, or support roles
  • Experience with multi-site IT environments
  • Maintain CCTV systems and support surveillance reviews
  • Warehouse or operational environment support is highly preferred
  • Manage user access, enforce security policies, prevent misuse
  • Provide daily IT support and resolve tickets within SLA
CORE SKILLS
  • Supervise IT support staff; train users and create SOPs
  • Hands-on troubleshooting (network and hardware)
  • Experience with routers, switches, and firewalls
  • Coordinate vendors, monitor service quality, support cost control
  • Familiarity with power backup systems (UPS, generators)
  • Experience with CCTV systems
  • Basic knowledge of IT security and access control Strong execution ability, problem-solving skills, and ability to supervise a small team
Method of ApplicationApply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading "IT SERVICES & INFRASTRUCTURE OFFICER" by 17th April 2026. Please state your current and expected remuneration in your CV, only shortlisted candidates will be contacted.

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