Fixed Sales Supervisor at Jamii Telecommunications

• To supervise the activities and performance of the Sales Team in your assigned territory, as directed by your Line Manager.

• Be responsible for your assigned territory's sales target
• Lead and guide the sales team to achieve targets and meet sales goals
• Train, coach and mentor direct sales agents assigned to you, to enhance their product knowledge and sales techniques
• Monitor and analyse sales performance daily, providing feedback and implementing improvement strategies as agreed with your Line Manager.
• Take daily stock of your team's attendance and enforce use of the field management tool.
• Develop and implement effective sales strategies and promotional activities as agreed with your Line Manager
• Build and maintain strong customer relationships to drive repeat business
• Collaborate with your Line Manager to set sales targets and contribute to overall business goals
• Ensure compliance by you and your team, with company policies, procedures and ethical standards
• Resolve customer complaints or issues in a professional and timely manner
• Conduct regular team meetings to communicate goals and sales strategies and carry out performance reviews

• A diploma in business, sales, marketing, project management, or a related field
• Additional certifications in sales or project management will be an added advantage
• 3 years of experience in sales with 2 years of experience in a supervisory role
• A proven track record of success in a supervisory role
• Good communications skills

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