Support & Admin Team Lead
Career Directions Limited (CDL)
- Ruiru, Kiambu County Kiambu
- Permanent
- Full-time
Location: Ruiru
Reports To: Chief Operations OfficerJob SummaryWe are seeking a Support & Admin Team Lead to oversee all non-clinical support services, including housekeeping, catering, transport, and maintenance. The role will ensure efficient service delivery, regulatory compliance, and seamless operational support to clinical teams, contributing to overall patient satisfaction and hospital performance.Key Responsibilities
- Oversee daily operations across housekeeping, catering, transport, and maintenance
- Ensure high standards of cleanliness, safety, and infection control
- Coordinate patient transport and logistics to support timely service delivery
- Manage maintenance schedules to ensure optimal functionality of equipment and facilities
- Monitor and control inventory, supplies, and resource utilization
- Ensure compliance with internal policies, regulatory requirements, and quality standards
- Lead, supervise, and develop support staff, including scheduling and performance management
- Collaborate with clinical and administrative teams to ensure seamless operations
- Support audit readiness and maintain proper documentation
- Bachelor’s degree in Hospitality Management, Business Administration, Operations Management, or a related field
- Minimum 5 years’ experience managing support services (housekeeping, catering, transport, or facilities)
- Experience in a hospital, healthcare, hotel, or large institution is preferred
- Strong operations and facilities management knowledge
- Understanding of health, safety, and infection control standards
- Good leadership and team management skills
- Strong organizational and problem-solving abilities
- Excellent communication and interpersonal skills
- Opportunity to lead critical hospital support functions
- Collaborative and fast-paced work environment
- Impact-driven role supporting quality patient care